Head Waitress - Lobby Lounge

Accor; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Accor is seeking a passionate F&B service staff member for Sofitel Dubai The Palm, a 5-star luxury beachfront resort. The role involves preparing the outlet and serving guests, ensuring adherence to the brand's standards. Ideal candidates have experience in hospitality, are fluent in English, and are energetic about guest service.

Qualifications

• Prior experience in a similar luxury hotel or established restaurant environment.
• Currently based in the United Arab Emirates.
• Fun, energetic, and passionate about hospitality.

Responsibilities

• Be familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables.
• Take food and beverage orders from guests, upselling where possible.

Skills

Hospitality Passion

Energetic Attitude

Fluent English

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort located on the East Crescent of the renowned Palm Jumeirah.

Nestled among lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, just a short distance from the vibrant metropolis of Dubai.

With touches of French elegance throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort features 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, a Fitness Centre, Kids Club, and a variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• Be familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
• Take food and beverage orders from guests, upselling where possible.
• Utilize the outlet point-of-sales system as prescribed.
• Ensure all sales are properly recorded, following procedures for ordering, voiding, or correcting items.
• Serve food and beverages according to established standards.
• Clear tables and remove dirty dishes to the dish area.
• Complete opening and closing duties as assigned.
• Be flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• Follow presentation guidelines set by the Food & Beverage Manager.
• Maintain the assigned station/section in a clean and orderly manner at all times.
• Ensure all company minimum brand standards are implemented, and implement optional brand standards where appropriate.

Qualifications

• Prior experience in a similar luxury hotel or established restaurant environment.
• Fun, energetic, and passionate about hospitality.
• Currently based in the United Arab Emirates.
• Fluent in English.