Head Waitress - Lobby Lounge

21c Museum Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A thriving luxury hotel seeks enthusiastic individuals for food and beverage service roles in Dubai. Candidates should possess prior experience in similar environments, a passion for hospitality, and effective communication skills in English. Join a dynamic team delivering exceptional service in a vibrant setting.

Qualifications

• Prior experience in a similar luxury hotel or established restaurant environment.
• Fun, energetic, with a passion for hospitality.
• Currently based in the United Arab Emirates.
• Fluent in English.

Responsibilities

• Be familiar with all food and beverage items on the outlet menu.
• Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
• Take food and beverage orders from guests, upselling where possible.
• Serve food and beverages according to established standards.
• Maintain the assigned station/section in a clean and orderly manner at all times.

Skills

Customer service

Communication

Teamwork

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort located on the East Crescent of the renowned Palm Jumeirah.

Nestled among lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, just a short distance from the vibrant city of Dubai.

With touches of French elegance throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort features 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and a variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

1. Be familiar with all food and beverage items on the outlet menu.
2. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
3. Take food and beverage orders from guests, upselling where possible.
4. Utilize the outlet point-of-sales system as prescribed.
5. Ensure all sales are properly recorded, following procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to established standards.
7. Clear tables and remove dirty dishes to the dish area.
8. Complete opening and closing duties as assigned.
9. Be flexible in meeting guest requests for specific food and beverage preparation methods and ingredients.
10. Follow presentation guidelines set by the Food & Beverage Manager.
11. Maintain the assigned station/section in a clean and orderly manner at all times.
12. Ensure all company minimum brand standards are implemented, and optional standards where appropriate.

Qualifications

• Prior experience in a similar luxury hotel or established restaurant environment.
• Fun, energetic, with a passion for hospitality.
• Currently based in the United Arab Emirates.
• Fluent in English.