Head Waitress - Lobby Lounge

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking energetic food and beverage staff to join their team, ensuring guests receive top-notch service. Responsibilities include preparing the outlet, taking orders, and serving customers with an emphasis on upselling. Ideal candidates should have experience in a similar environment and a passion for hospitality. A competitive salary package is offered, reflecting the high standards of the hotel.

Qualifications

• Prior experience in a luxury hotel or restaurant environment.
• Fluent in English.

Responsibilities

• Prepare the outlet for operation, including mise-en-place and setting tables.
• Take food and beverage orders from guests, upselling wherever possible.
• Serve food and beverages and maintain cleanliness in the assigned section.

Skills

Hospitality passion

Energetic attitude

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.

The resort comprises 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club, and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

1. Be familiar with all food and beverage items on the outlet menu.
2. Prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning, and other assigned tasks.
3. Take food and beverage orders from guests, upselling wherever possible.
4. Utilize the outlet point-of-sales system as prescribed.
5. Ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding, or correcting items.
6. Serve food and beverages according to the standards established.
7. Clear tables and remove dirty dishes to the dish area.
8. Complete opening and closing duties as assigned.
9. Be flexible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
10. Follow presentation guidelines as established by the Food & Beverage Manager.
11. Maintain the assigned station/section in a clean and orderly manner at all times.
12. Ensure that all company minimum brand standards are implemented, and optional brand standards are followed where appropriate.

Qualifications

• Have prior experience within a similar luxury hotel/established restaurant environment.
• Be fun, energetic, and have a passion for hospitality.
• Already based in the United Arab Emirates.
• Fluent English speaker.