Head Waiter

Palma Hospitality Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading restaurant group in the UAE is seeking a skilled Head Waiter/Supervisor. This role involves coordinating with wait staff to deliver top-notch service and maintaining high restaurant standards. Ideal candidates should have experience in supervisory roles within the hospitality sector and possess strong leadership and customer service skills.

Qualifications

• Previous experience as a Head Waiter or Supervisor preferred.
• Excellent communication and leadership skills.
• Knowledge of restaurant operations and service standards.

Responsibilities

• Supervise and coordinate the activities of wait staff.
• Ensure prompt and courteous service to guests.
• Handle guest inquiries, complaints, and special requests.

Skills

Communication

Leadership

Customer Focus

Job description

Key Responsibilities

1. Supervise and coordinate the activities of wait staff
2. Ensure prompt and courteous service to guests
3. Assist in training new staff and maintaining service quality
4. Handle guest inquiries, complaints, and special requests professionally
5. Oversee cleanliness and presentation of the dining area
6. Collaborate with kitchen staff to ensure timely delivery of orders

Qualifications

1. Previous experience as a Head Waiter or Supervisor preferred
2. Excellent communication and leadership skills
3. Customer-focused with a professional attitude
4. Knowledge of restaurant operations and service standards