Head Waiter

Jordan martorell s.l.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading multinational lifestyle hospitality group is seeking a Head Waiter for its Dubai venue. The role requires overseeing dining service, ensuring exceptional guest experiences, and mentoring junior staff. Candidates should have a minimum of 2 years of experience in the hospitality industry, strong leadership skills, and fluency in English, along with a passion for service.

Benefits

Exclusive discounts at venues

Career growth opportunities

Qualifications

• Minimum 2 years of experience in a similar position in the hospitality industry.
• Fluent in English; other languages preferred (Italian, French, Russian, Spanish, Greek).
• Flexible schedule, able to work evenings, weekends, and holidays.

Responsibilities

• Lead and supervise the service team during operations.
• Ensure top-tier guest experiences by anticipating needs.
• Coordinate table setups and manage guest seating.

Skills

Leadership Skills

Communication Skills

Detail-oriented

Tools

POS systems

Reservation software

Job description

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 22 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

We are looking for a Head Waiter to join our Lifestyle Dining Division for our seasonal hiring in Dubai. The ideal candidate will possess excellent service skills, a keen eye for detail, and the ability to ensure that our guests have an exceptional dining experience. This role involves overseeing a section of the dining area, coordinating with the kitchen and other service staff, and delivering high-quality service.

Main Responsibilities

• Lead and supervise the service team during operations.
• Ensure top-tier guest experiences by anticipating needs and exceeding expectations.
• Coordinate table setups, reservations, and guest seating efficiently.
• Support training and mentoring of junior staff.
• Maintain high standards of hygiene, service, and presentation.
• Handle guest feedback and resolve issues professionally.
• Liaise with the kitchen and bar teams to ensure smooth service flow.
• Monitor order accuracy and timely delivery.
• Uphold brand image and service excellence.

Qualifications

• Minimum 2 years of experience in similar position in hospitality industry and in a similar concept, preferred but not limited to.
• Fluent in English, Other Languages such as Italian, French, Russian, Spanish or Greek will be highly preferred.
• Strong leadership and communication skills.
• A passion for hospitality and delivering standout service.
• Hands-on, detail-oriented, and proactive.
• Flexible schedule – able to work evenings, weekends, and holidays.
• Familiarity with POS systems and reservation software.
• Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.