Head Waiter

SAFRAN AND CANNELLE RESTAURANT L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in the food and beverage sector is seeking a passionate Head Waiter to lead its front-of-house team in Dubai. This exciting role involves supervising waitstaff, ensuring exceptional service delivery, and creating memorable dining experiences for guests. The ideal candidate will possess strong leadership skills, a commitment to customer service, and the ability to train and develop staff effectively. Join a dynamic team where your contributions will enhance operational efficiency and guest satisfaction in a vibrant dining environment.

Qualifications

• High education qualification required, ideally a student.
• Skills in customer service, team leadership, and training.

Responsibilities

• Supervise waitstaff to ensure efficient service.
• Conduct training sessions for new staff members.
• Address customer complaints professionally.

Skills

Customer Service

Team Leadership

Training & Development

Conflict Resolution

Service Delivery

Kitchen Standards

Busy Management

Operations Coordination

Education

High Education Qualification

Job description

Category: Other Career Level: Entry Level Experience: Student Required Qualification: High education Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 10 Skills: head waiter, head, Dubai, food, team, service delivery, kitchen standards, customer service, leadership, activities, service, development, training, staff coaching, coordination, operations, busy management, customer complaints

Description

Head Waiter Job Description

Location: Dubai, UAE

Employment Type: Full-Time

Department: Food & Beverage

Role Overview

The Head Waiter leads the front-of-house team, ensuring exceptional service delivery and a memorable dining experience for guests. This role involves supervising waitstaff, coordinating with kitchen and bar teams, and maintaining high standards of customer service and operational efficiency.

Key Responsibilities

• Team Leadership: Supervise and coordinate the activities of the waitstaff to ensure efficient service.
• Customer Service: Provide outstanding service to guests, addressing any concerns or special requests promptly.
• Training & Development: Conduct training sessions for new staff members and provide ongoing coaching to enhance performance.
• Shift Coordination: Organize and assign tasks among the waitstaff to ensure smooth operations during busy periods.
• Reservation Management: Handle reservations, manage table assignments, and accommodate special requests from guests.
• Upselling: Recommend menu items, specials, and promotions to enhance the dining experience and increase revenue.
• Conflict Resolution: Address customer complaints with professionalism and diplomacy to achieve satisfactory outcomes.
• Dining Area Maintenance: Ensure the cleanliness and organization of the dining area, maintaining a pleasant atmosphere for guests.

Job Specification

CHOUIMICHA SAFRAN AND CANNELLE RESTAURANT (Recruiter) is seeking talented and motivated individuals for the position of Head Waiter in Dubai, United Arab Emirates. The ideal candidate should have a high education qualification and at least be a student of experience. The position requires skills in head waiter, head, Dubai, food, team, service delivery, kitchen standards, customer service, leadership, activities, service, development, training, staff coaching, coordination, operations, busy management, and customer complaints. This is a Full-Time morning shift job.

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