Head of Travel and Concierge

RGH-Global Limited; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An innovative firm in Dubai is seeking a Head of Travel and Lifestyle Concierge to lead a dynamic team. This role involves strategic planning and the development of bespoke luxury services tailored to high-net-worth clients. The ideal candidate will have a strong background in luxury travel, exceptional leadership skills, and a passion for delivering outstanding customer service. Join a team that prides itself on creating extraordinary experiences every day and take your career to new heights in the vibrant Dubai market.

Qualifications

• 5+ years of experience in luxury travel and concierge.
• Strong leadership and client acquisition skills.

Responsibilities

• Develop strategic vision for travel and concierge services.
• Lead and inspire a team of travel professionals.
• Design bespoke services for luxury clients.

Skills

Strategic thinking and planning

Team development and mentorship

Business development

Exceptional customer service

Operational efficiency

Education

Bachelor's degree in Tourism Management

Master's degree in Business Administration

Job description

About the job: Head of Travel and Concierge

Head of Travel and Lifestyle Concierge - Your Dream Job Awaits!

Are you a seasoned professional with a deep understanding of luxury services, travel, and hospitality? Do you have exceptional leadership skills and the ability to cultivate and maintain relationships with high-end clients and partners? If so, we have the perfect opportunity for you!

Our Dubai-based client is seeking a dynamic and innovative Head of Travel and Lifestyle Concierge to join their team. Reporting directly to the Managing Director, you will be responsible for driving the strategic direction, leading the team, developing new business, and ensuring the highest standards of customer service.

Key Responsibilities:

• Develop and communicate a strategic vision for the travel and concierge services.
• Lead and inspire a team of dedicated travel and concierge professionals.
• Identify and secure new high net worth clients.
• Design and develop bespoke travel and concierge services tailored to luxury clients.
• Ensure the delivery of exceptional, personalized customer service.

What We're Looking For:

• Strategic thinking and planning skills
• Team development and mentorship abilities
• Business development and client acquisition experience
• Exceptional customer service and problem-solving skills
• Operational efficiency and financial management expertise

Qualifications:

• Bachelor's degree in Tourism Management, Hospitality Management, or a related field
• Master's degree in Business Administration (MBA) or a related discipline is highly preferred
• Minimum of 5 years of experience in the luxury travel and concierge industry, including leadership roles
• Proficiency in English; proficiency in Arabic or another European language is an advantage

The role is based in Dubai; applicants willing to relocate are welcome.

This role requires availability to work additional or out-of-hours as needed to meet business and client needs.

Join our client and be part of a team that delivers the extraordinary every day. Apply now!