Head of Streamer Relationship Management

Pragmatic Play Ltd.; United Arab Emirates; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading company in the iGaming industry is seeking a Head of Streamer Relationship Management. This senior role focuses on developing strategies to enhance brand visibility within the streaming community. The ideal candidate will have extensive experience in account management and strong communication skills. Join a dynamic team and drive engagement with top streamers while managing relationships and executing marketing campaigns.

Qualifications

• Experience in senior account management or VIP/high-value player management roles.
• Ability to interpret analytics and generate reports.

Responsibilities

• Develop and execute a streamer relationship strategy.
• Cultivate connections with streamers and content creators.
• Lead a team engaging with iGaming streamers.

Skills

Leadership

Communication

Data Analysis

Education

7+ years in iGaming

Job description

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, including Pragmatic Play, ARRISE helps deliver exceptional gaming experiences to millions worldwide.

Our global team of over 7,000 professionals is shaping the future of iGaming. Headquartered in Gibraltar with offices across Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, we are expanding to new locations.

At ARRISE, we invest in our people, create growth opportunities, and foster strategic partnerships. Our team is driven by ambition, collaboration, and a shared commitment to success.

Join 7,000 ARRISERS and start your journey with us! If you see a role that excites you, apply now and connect with our recruitment team.

Role Overview:

The Head of Streamer Relationship Management is a senior, new role within ARRISE, supporting Pragmatic Play. The primary goal is to develop and implement a global streamer relationship strategy to enhance brand visibility in the streaming community. This role reports directly to the Commercial Team leadership.

How you will make an impact:

1. Develop & drive the company’s streamer relationship strategy: Create and execute a comprehensive strategy to boost exposure and brand dominance across all product verticals.
2. Relationship Building: Cultivate strong connections with leading streamers and content creators, serving as their main contact to meet their engagement needs.
3. Commercial negotiation: Present the value proposition to key clients to promote streamer marketing and streaming tools.
4. PR Management: Monitor streams for issues, define escalation processes, and collaborate with marketing, legal, and leadership to address challenges.
5. Team management: Lead a team engaging with iGaming streamers and their audiences.
6. Formulating Streamer Engagement: Develop marketing strategies to increase brand visibility within the gaming community.
7. Streaming Platform Liaison: Manage relationships with streaming platforms according to strategy.
8. Campaign Execution: Collaborate with streamers on promotional campaigns for our games.
9. Creative Guidance: Provide marketing materials and support for authentic content creation.
10. Marketing Material Support: Assist in developing marketing materials and merchandise.
11. Content Engagement: Track and monitor over 800 streamers and their broadcasts to stay engaged with their communities.
12. Network Expansion: Seek new streamers and partnership opportunities.
13. Industry Awareness: Stay informed about trends and opportunities in gaming and streaming sectors.
14. Performance Tracking: Collect data to evaluate engagement and campaign effectiveness.
15. Data Analysis: Use tracking systems for campaign assessment and improvements.
16. Team Participation: Contribute to team meetings with updates and ideas on streamer engagement and marketing.

What Will Make You The Perfect Candidate:

• Senior leadership with commercial experience understanding operator, game supplier, and streamer dynamics.
• 7+ years in iGaming, preferably in senior account management or VIP/high-value player management roles.
• Excellent verbal and written communication skills.
• Ability to interpret analytics and generate reports with recommendations.
• This is a full-time role based in Gibraltar, Malta, or the UAE; other locations may be considered. Streaming experience is not mandatory, but knowledge of platforms and processes is important.