Overview
Dubai, United Arab Emirates | Posted on 09 / 03 / 2025
myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up, a wholly owned subsidiary of Standard Chartered Bank, aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey. Please apply via the link below if you are interested.
The Role
The Head of Risk will support the Chief Risk Officer in overseeing and implementing the organization’s enterprise risk management framework, ensuring that all risks are identified, assessed, mitigated, and monitored effectively and upholding the integrity of the function and raising the risk culture. The role is also responsible for end-to-end Operational Risk Governance, Change Management including Product Governance, Analytics & Reporting and Risk Systems Management.
Leadership and Strategy
- Support the CRO and functions in enabling and executing the overall business strategy
- Drive the effective implementation of the Enterprise Risk Management (ERM) framework across the organization
- Promote operational risk management culture, awareness and training across the organization
- Role model the values of the organization and be seen as a Subject Matter Expert
- Be seen as an enabler to business and product strategy and not a “blocker”
Risk Management and Governance
- Coordinate with departments to implement the bank's operational risk management strategies and policies, adopt appropriate methodologies, tools and procedures to identify, assess, monitor, control or mitigate operational risk
- Oversee and own departments' implementation of operational risk management policies, follow up on key operational risks identified via risk management tools, and provide recommendations to mitigate control weaknesses and monitor the rectification progress
- Lead efforts to identify and assess emerging and existing risks across business units and support functions
- Oversight and challenge of the first line of defense while enabling business
- Key member in the product governance forums
- Perform periodic risk assessments and scenario analysis
- Oversee risk monitoring activities and ensure accurate, timely reporting of KRIs, limits, and exposures by the first line to the CRO and risk committees
- Provide insights and recommendations on risk trends and mitigation strategies
- Own the Risk Register along with the first line by ensuring oversight
- Comply with legal, regulatory requirements and the entity's risk management policies and procedures
- Lead the design and implementation of an entity-wide risk system to enhance data collection, analysis and reporting capabilities
- Deploy AI including ML and Natural Language to derive efficiencies in risk management processes
- Develop and maintain operational risk dashboards and reporting tools to provide timely insights to senior management and stakeholders
- Analyze operational risk data to identify trends, emerging risks, and areas for improvement
- Prepare and present regular reports on operational risk performance, including KRIs and mitigation efforts to senior management and the board
- Collaborate with IT and data management teams to ensure data integrity, security, and accessibility for operational risk management purposes
Stakeholder Engagement
- Foster strong relationships with internal stakeholders to promote a culture of risk awareness and accountability
- Engage with regulators, partners and industry bodies to stay abreast of regulatory developments and best practices in governance and operational risk management
- Lead training and awareness initiatives to enhance the organization's understanding of operational risk and its management
Regulatory and Business Conduct
- Display exemplary conduct and live by the Standard Chartered Group’s Code of Conduct
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct
- Understand and ensure compliance with applicable laws, regulations, guidelines and the Code of Conduct
- Identify, escalate, mitigate and resolve risk, conduct and compliance matters, and represent business in regulatory reviews
Key Stakeholders
- Management Team
- All functions
- Internal Audit
- Regulators and their appointed auditors (where applicable)
- External stakeholders
- Standard Chartered Ventures and Group
Who you are
- 10-15 years of experience in a risk and control or audit role
- Deep end-to-end experience in non-financial risk management in the second line of defence with exposure to regulatory frameworks
- Results-driven self-starter with strong quantitative skills
- Comfortable communicating with senior management
- Enjoys a creative, fast-paced environment
What You’ll Need
- Strong understanding of risk disciplines (credit, operational, market, liquidity, etc.). Knowledge of systems and models is an advantage
- Analytical, inquisitive, tenacious and detail-oriented
- Able to manage conflicting priorities
- In-depth knowledge of financial service products including store value facilities, retail payment services and consumer protection
- Knowledge of technology and ICS standards including AI used for building financial services
- Academic or professional qualifications; licenses and certifications are an added advantage
- Strong leadership and stakeholder management
At myZoi we strive to create a workplace that embraces equality, inclusion, diversity and freedom. We want people who can be themselves and bring their own brand of value to the team. Come and join us!
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