Head of Partnerships (Africa)

Taptap Send; Dubai; On-site; AED 600,000 - 900,000; Full time

Job summary

Taptap Send is looking for a senior leader to own and expand Africa partnerships, shaping financial access and fintech adoption across the continent. The role sits in a hub environment with markets including Dubai, London, Paris, New York, and Africa, focusing on strategic deals and high-impact relationships.

You will navigate regulatory landscapes, build senior-level relationships, and partner with Growth, Product, and Operations to deliver competitive offerings.

Qualifications

• 10+ years in high-performing, fast-paced environments (tech, professional services, finance etc).
• Demonstrable instinct for commercial deal-making.
• Exposure to working with regulators and policy makers in Africa.

Responsibilities

• Own the relationship with existing partners in Africa and identify new partners and stakeholders.
• Negotiate deals and oversee from first meeting to go-live.
• Represent Taptap Send with regulators and policy makers across the region.
• Track, analyze, and report key metrics to inform strategy and share best practices.
• Collaborate cross-functionally with Product, Ops, Business Development, and Engineering to offer the best product in the market.

Skills

Commercial deal-making

Interpersonal communication

Regulatory engagement

Job description

• A demonstrable instinct for commercial deal-making

Spending time in a hub location (London, Dubai, Paris, or New York) and Africa (50%+)

Shape the future of Africa’s financial landscape while building your legacy. This is your chance to lead business strategy, build powerful commercial relationships and directly drive positive outcomes for the continent and diaspora communities around the world.

You’ll have the freedom to trust your own instincts, make connections across Africa, and pursue commercial deals where your gut tells you opportunity exists. You’ll be trusted to know what’s best, to represent the business at senior levels, and to lead on some of our most critical relationships in the region.

Work for the market-leading emerging markets FinTech, with a genuine mission to support Africa's development by driving capital into the continent over the long term.

What You’ll Do

As well as owning the relationship with existing partners in Africa, you'll constantly be identifying new partners and stakeholders in Africa, directly building relationships with them. You’ll negotiate great deals and oversee the process from first meeting to go-live.

Working with regulators and policy makers across the region, you’ll represent the Taptap Send brand externally, personifying competence and instilling confidence through all of your interactions.

Understanding everything that’s going on in your markets through the tracking, analysis, and reporting of key metrics will be key. You’ll also work with other members of the Growth team to develop and share best practices.

You’ll work cross-functionally with Product, Ops, Business Development, and Engineering teams to ensure Taptap Send has the best product offering in the market, being the internal voice of the region.

What You’ll Need

• ~10+ years of experience in high-performing, fast-paced environments (tech, professional services, finance etc)
• A demonstrable instinct for commercial deal-making
• Exposure to working with regulators and policy makers in Africa
• Significant ties to Africa
• “No task too small” mentality and willingness to delve into gritty details to get things done
• Strong interpersonal and communication skills

Nice to have

• Fluency in a language other than English (e.g. French), a plus
• Experience in Financial Services, Fintech, Payments

About The Company

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors.

The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Taptap Values

• Impact first
• Team next
• Accept reality
• Propose solutions
• Win with grit
• Be proactively candid, with yourself and others
• Love the particular
• Own it
• Create positive energy
• Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.