Head of Operations (Forex Industry)

DB Investing; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading forex trading firm in Dubai is seeking a Head of Operations to drive operational strategy and ensure compliance. The role involves overseeing trade execution, managing cross-functional teams, and enhancing platform performance. Candidates should have 5+ years in operations leadership within forex, strong analytical skills, and a relevant degree. Competitive salary and performance incentives are offered.

Benefits

Competitive salary with performance incentives

Opportunity to shape operational strategy

Exposure to global markets

Supportive leadership team

Qualifications

• Minimum 5 years of experience in an operations leadership role within the forex or online trading industry.
• Deep understanding of forex markets and operational workflows.
• Proven experience with regulatory compliance frameworks.

Responsibilities

• Design and execute operational strategies aligning with business goals.
• Oversee trade execution, client account services, and platform performance.
• Ensure compliance with regulatory requirements.

Skills

Leadership

Strategic planning

Problem-solving

Analytical skills

Project management

Education

Bachelor's degree in Finance, Business Administration, or related field

Master's degree (preferred)

Tools

MT4/MT5

cTrader

CRMs

ERP systems

Job description

Position Overview:

We are seeking a highly experienced and strategic Head of Operations with a strong background in the forex trading industry. This role is critical in leading the operational strategy, overseeing execution across departments, and ensuring regulatory compliance, platform reliability, and operational scalability.

You will manage end-to-end operations, including trade processing, client onboarding, KYC/AML procedures, risk controls, and back-office systems. Your leadership will be pivotal in driving efficiency, performance, and growth in a fast-paced, high-stakes environment.

Key Responsibilities:

• Design and execute operational strategies that align with business goals in the forex trading sector.

• Oversee all day-to-day operations, including trade execution, client account services, fund transfers, and platform performance.

• Ensure robust compliance with regulatory requirements (e.g., FCA, CySEC, ASIC), including KYC, AML, and transaction monitoring.

• Collaborate with technology teams to optimise trading infrastructure and back-office systems.

• Lead and mentor cross-functional operations teams, including compliance, client services, and risk.

• Build and maintain vendor relationships (e.g., liquidity providers, payment gateways).

• Continuously assess operational risks and implement mitigation strategies.

• Monitor and report KPIs, identifying opportunities for efficiency and automation.

• Drive process improvement initiatives with a data-driven mindset.

What We Offer:

• Competitive salary with performance incentives.

• Opportunity to shape operational strategy in a high-growth forex firm.

• Exposure to global markets and cutting-edge trading technologies.

• Supportive leadership team and a performance-driven culture.

Required Qualifications:

• Minimum 5 years of experience in an operations leadership role within the forex or broader online trading industry (mandatory).

• Deep understanding of forex markets, trading platforms (e.g., MT4/MT5, cTrader), and operational workflows.

• Proven experience with regulatory compliance frameworks in the financial services sector.

• Strong leadership and strategic planning capabilities in a high-growth or regulated environment.

• Excellent problem-solving, analytical, and project management skills.

• Experience with operational tools, CRMs, and ERP systems tailored to financial services.

• Bachelor’s degree in Finance, Business Administration, or related field (Master’s preferred).