Head of Operations – Aquatics, Safety & Strategy

ESM - Events and Sports Management; Dubai; On-site; AED 300,000 - 600,000; Full time

Benefits offered by this job

A competitive salary package

Annual flight allowance

Private medical insurance

End of service benefit

Access to lifestyle discounts

Job summary

Hamilton Aquatics is seeking a seasoned Head of Operations to lead the operations of our aquatics departments. You will ensure the efficient planning, coordination, and delivery of all programmes and services while upholding safety, regulatory compliance, and strong stakeholder relationships across the business.

You will oversee multiple departments, drive operational performance, and manage staff planning for teaching, coaching, lifeguarding, and contract renewals, collaborating with the

Qualifications

• Minimum 2 years of management experience.
• Experience using ERP or management systems.
• Experience producing and analysing reports for senior leadership.
• Degree in Business, Administration, or related field.

Responsibilities

• Manage communication and relationships with internal and external stakeholders to ensure the smooth running of daily operations.
• Oversee planning of teaching, coaching, and lifeguarding staff requirements across all programmes and venues, including effective coordination with department leaders and relevant stakeholders for leave management and staff cover.
• Oversee the implementation of health and safety requirements and ensure proper procedures are in place for staff compliance, pool quality, and site handovers.
• Manage and ensure pool and curriculum contract renewals are completed in a timely manner and collaborate with the Operations Director and relevant stakeholders on due diligence activities to secure new contracts.
• Liaise with all departments to ensure all operational elements are regularly updated and maintained within the Hamilton Bay system.
• Ensure all activities and programmes adhere to local laws, governing body regulations, and health and safety standards.

Skills

Operations management

Leadership

Stakeholder management

Strategic planning

Communication

Education

Bachelor's degree in Business Administration

Tools

ERP / Management systems

Job description

Hamilton Aquatics is seeking a seasoned Head of Operations to lead the operations of our aquatics departments. You will ensure the efficient planning, coordination, and delivery of all programmes and services while upholding safety, regulatory compliance, and strong stakeholder relationships across the business.

You will oversee multiple departments, drive operational performance, and manage staff planning for teaching, coaching, lifeguarding, and contract renewals, collaborating with the