Head Of Operations

iDrink Super Food; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading food and beverage company is seeking a Head of Operations to drive product development, manage supply chain logistics, and lead a dedicated team. The ideal candidate has extensive experience in production management and the capability to build operations from scratch. This role offers a unique chance to shape production facilities and team operations initially in Dubai, with expansion plans to Spain.

Qualifications

• More than 5 years working experience in Production Management.
• Ability to manage relationships with local authorities for factory operations.

Responsibilities

• Oversee the intersection of product development and supply chain.
• Build state-of-the-art production and lab facilities.
• Manage production, technical, sales, and logistics teams.

Skills

Product development

Supply chain management

Team leadership

Factory building

Logistics management

Education

Bachelor or Master`s Technical Degree in Food Production

Job description

As we expand our operations, we’re looking for a dynamic Head of Operations who thrives at the intersection of product development, supply chain, and team leadership. This is not just another management role, it’s an opportunity to build something from the ground up: a state-of-the-art production and lab facilities, seamless supplier-to-sales systems, and a transparent, high-performing operations team.

If you’re passionate about turning ideas into products, scaling innovation, and shaping how food and beverage products are brought to market — this is your chance to make an impact with a growing company that values science, creativity, and global collaboration.

Product related

• Buyer\'s Price Weekly Update
• Buying operation process (who will be buying company for the sales operation)
• Production Update (should be involved in the status of the production since he/she is the main contact of the supplier)
• Product Catalogue - Key Items and Existing Items for sampling
• Specification Sheet from Suppliers - in Original supplier format and SF format
• Product Development - matching, NPD
• Aroma operation for SF formulation
• Any related company certifications that we might require
• Technical and custom clearance documentation management (country specified documentations)
• Digital database update and management between suppliers and sales in each territories
• Product training category wise for sales team
• One window solution between sales and suppliers, R&D, etc

Logistics related

• Cargo freight management (air, sea, track, rail)
• Dealing with freight companies, service vs price and documents required, incoterms conditions, DG no DG management. To define list of preferred freight companies with better conditions
• Packaging list solution: labelling, sizes, shelf life, storage conditions, packaging conditions
• Understanding custom clearance procedure in each country, price and time required
• Create KPI for operation, time and price per unit

Production and Lab facility building

• Experience of building factories from scratch
• Strong relationships with equipment manufacturers
• Deep understanding of local regulatory requirements for building the factory
• Ability to find and manage contractor builders
• Ability to transfer product formulations from lab to production scale
• Understanding of local technical documentation required for building the factory
• Ability to manage relationship with local authorities (safety policy, fireworks, police, etc.)

Team management

• Production team management
• Technical team management
• Sales team management
• Logistics team management
• Fully transparent and easily accessible reporting system

Education Degree & Experience

• Bachelor or Master`s Technical Degree in Food Production
• More than 5 years working experience in Production Management

Location

• Initial stage – Dubai
• Later on – Production Site in Spain

General

• This person will report directly to CEO

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