Head of MLC GCCNA

American International Group, Inc. (AIG) - UAE; Dubai; On-site; AED 600,000 - 1,000,000; Full time

Job summary

AIG in the UAE is seeking a Head of MLC GCCNA to lead the Financial Lines, Management Liability and Crime underwriting portfolio across the GCCNA region. You will drive strategic growth, broker partnerships, and cross-functional collaboration to deliver sustainable profitability and risk management excellence.

The role requires senior leadership, deep underwriting expertise, and a collaborative, results-driven mindset to shape our regional approach and protect client outcomes across markets.

Qualifications

• Extensive experience in Financial Lines, focusing on Management Liability and Crime underwriting.
• Proven ability to lead teams and manage broker partnerships.
• Strong strategic and analytical skills with risk assessment expertise.

Responsibilities

• Lead portfolio strategy across GCCNA to drive profitable growth.
• Oversee product rollout, pricing controls and underwriting guidelines.
• Develop relationships with brokers and clients to expand business.
• Ensure regulatory compliance and governance across markets.

Skills

Leadership

Client-Centric Portfolio Management

Advanced Negotiation Skills

Drive for Results

Communication Skills

Innovation in Risk Solutions

Business Acumen

Complex Problem Solving

Education

Degree in business, economics, insurance or marketing; insurance qualification would be a plus

Job description

Head of MLC GCCNA

At AIG we are reimagining the way we help customers to manage risk Join us as Head of MLC GCCNA to play your part in that transformation It s an opportunity to grow your skills and experience as a valued member of the team

Make your mark in Financial Lines

AIG underwriting teams help to find insurance solutions in areas including Financial Lines Property Casualty Specialty Lines Cyber Multinational Clients and High Net Worth individuals We are reimagining how we help customers to manage risk transforming our operating model and reshaping our role responsibilities and career pathways The goal is to unlock the full potential in each colleague empowering our people to grow as insurance professionals and add more value to our customers and AIG

How you will create an impact

Responsible to bring a strategic and collaborative approach to manage the complex Commercial Management Liability amp Crime portfolio across the GCCNA region Role spans product rollout technical underwriting support and broker partnership engagement with a strong focus on delivering ease of trade and operational efficiency The role is built on partnership precision and performance - helping drive sustainable underwriting decisions and empower teams through support and training

Job Accountabilities

• Manage portfolio and focus on achieving profitable and sustainable growth
• Constantly assessing overall performance of the portfolio and make adjustments where needed
• Assistance and project management of the rollout of new products
• wording
• facilities
• quote pads
• bulletins across GCCNA
• Technical training to underwriters as needed
• Referral point for GCCNA underwriters on pricing wording and coverage exposure analysis amp guidelines triggering regional referrals
• Programs schemes prepare and or support the head of FL in analysing referral prior to submitting to the Program Team for approval
• Coordination and rollout of strategic initiatives with our main broker partners
• Support Developing strategies to ensure ease of trade
• Assessing risk underwriting servicing accounts and developing the FL product capabilities
• Underwrite risks within underwriting authority through a rigorous risk assessment process which includes consideration of loss control claims history and other appropriate risk management functions
• Risk logging worksheets and rater tool application
• Ensure adherence to all underwriting guidelines and referrals
• Transacting and filing of accounts in accordance with Company standards
• Ensure adherence to audit requirements
• Ensure adherence to regulatory and compliance requirements
• Develop and maintain strong personal and professional relationships with brokers and clients across all territories
• Adhere to internal SLAs to ensure operational efficiency and achievement of agreed customer service standards Instructing and monitoring the issuing of Policy Documents
• Expense Control Manage all expenses within budget Continuously work to reduce the expense ratio through constant attention to efficiencies and opportunities to maximize productivity through streamlining of processes

Communication and Working Relationships

Internal

Underwriting manage a team of underwriters to grow the portfolio profitably

Claims and Actuarial engagement to understand the drivers of our losses and what underwriting actions are required on particular accounts and portfolios

Operations understand the administrative functions that support our business

Distribution assist relevant teams to improve the way in which our products are taken to market and bought

External

Clients appreciate and understand client needs

Brokers Cedants build and grow the business with brokers and Cedants

Key Competencies

• Dealing with Ambiguity
• Client-Centric Portfolio Management and Leadership
• Advanced Negotiation Skills
• Drive for Results
• High-Level Presentation and Communication Skills
• Innovation in Risk Solutions
• Business Acumen
• Complex Problem Solving

Technical Competencies

• Risk Assessment and Pricing
• Regional Distribution amp Market Engagement
• Contractual Analysis

Ready to take your career to the next level

We would love to hear from you

Qualifications and Education:

Degree in business, economics, insurance or marketing or insurance qualification. Finance degree or qualifications would be a plus.

Experience:

Financial Lines experience is a must with a specific focus on Management Liability and Crime underwriting (Commercial D&O, POSI, Commercial Crime, EPL, etc.)

Knowledge:

Thorough knowledge of the Financial Lines Insurance industry / Middle East, Africa and European market experience is a plus.

• Excellent Verbal & Written Communication Skills
• Strong Entrepreneurial and Leadership Skills
• Strong Presentation Skills
• Ability to analyse complex problems, interpret operational needs, and develop integrated creative solutions.