Head Of IT

Status Real Estate; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in Dubai's premium property market is seeking a Head of IT to lead their CRM initiatives. This role involves optimizing workflows, ensuring data integrity, and implementing automation to support sales and marketing teams. You'll collaborate closely with various departments to enhance lead conversion strategies and generate insightful reports. With a competitive salary and the opportunity to shape CRM processes, this position is perfect for a strategic thinker with a passion for technology and team leadership. Join us and drive CRM excellence in a dynamic real estate environment!

Benefits

Competitive Salary & Benefits Package

Opportunity to shape CRM processes

Qualifications

• 5+ years in IT leadership roles, preferably in real estate.
• Strong knowledge of IT infrastructure and cybersecurity.

Responsibilities

• Manage and optimize CRM workflows for sales efficiency.
• Collaborate with teams to enhance lead conversion strategies.

Skills

Bitrix24 Management

Lead Management

Sales Pipeline Optimization

Automation Workflows

CRM Reporting and Analysis

Communication Skills

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Science

Tools

CRM Software

WhatsApp Integration

Email Marketing Tools

SMS Marketing Tools

Job description

Status

Status Real Estate is a property consultant firm specializing in Dubai's premium property market. We leverage cutting-edge technology and data-driven strategies to optimize client interactions, streamline operations, and maximize sales efficiency.

Position

We are looking for a Head of IT to take ownership of our CRM, ensuring seamless workflows, automation, and data integrity to support our sales and marketing teams.

Key Responsibilities

1. Manage and optimize CRM workflows to enhance lead tracking and sales pipeline management
2. Implement automation for follow-ups, task assignments, and lead nurturing processes
3. Ensure CRM data integrity by maintaining accurate records, eliminating duplicates, and enforcing best practices
4. Collaborate with sales and marketing teams to improve lead conversion strategies and reporting
5. Generate reports and insights to track CRM performance, lead quality, and sales efficiency
6. Manage CRM integrations with WhatsApp, Email, and SMS marketing tools (no coding required)
7. Train agents and staff on CRM best practices, features, and new workflows

Requirements

• Proven experience managing Bitrix24, ideally in a real estate environment
• Strong understanding of lead management, sales pipelines, and automation workflows
• Ability to generate and analyze CRM reports for performance tracking
• Experience collaborating with sales and marketing teams to improve CRM efficiency
• Familiarity with API-based integrations (preferred but not mandatory)
• Excellent communication skills in English, both spoken and written

Benefits

• Competitive Salary & Benefits Package
• Opportunity to shape and optimize CRM processes for a growing real estate brokerage

Join us and be the driving force behind our CRM excellence!

Minimum Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Proven experience (5+ years) in IT leadership roles, preferably within the real estate or related industry
• Strong knowledge of IT infrastructure, software implementation, cybersecurity, and emerging technologies
• Demonstrated ability to lead and develop high-performing teams
• Excellent strategic planning and project management skills
• Strong problem-solving abilities and decision-making skills
• Exceptional communication and interpersonal skills, with the ability to engage stakeholders at all levels
• Experience managing IT budgets and vendor relationships
• Familiarity with UAE regulatory and data privacy standards is highly desirable