Head of Information Technology Department

Client of Al Nahiya Group; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading Academy seeks an IT Manager responsible for overseeing IT operations, developing policies, and ensuring top-notch technical support. The role includes budget management and collaboration with stakeholders to enhance IT services. Candidates should possess strong leadership skills and a relevant degree to effectively manage IT strategies and infrastructures.

Benefits

Health Insurance

Annual Leave

Professional Development Opportunities

Performance Bonuses

Qualifications

• Proven experience in IT department supervision and management.
• Strong skills in project management, especially in IT infrastructure and software.
• Ability to develop processes and policies related to IT management.

Responsibilities

• Supervise IT department and develop policies for information technology.
• Manage annual IT budget, ensuring compliance and effectiveness.
• Coordinate with stakeholders to ensure IT services meet internal needs.

Skills

Team Leadership

Technical Support

Strategic Planning

Budget Management

IT Infrastructure Management

Education

Bachelor's degree in IT or relevant field

Job description

Responsible for supervising the work of the Information Technology Department, developing general policies and strategies for information technology, providing necessary technical support to improve performance, and applying the best technical solutions across all areas of the Academy. This includes collaborating with internal and external stakeholders, utilizing the latest applications and systems in information security, and ensuring technical support and solutions meet the Academy's needs and goals.

Requirements

• Set objectives, initiatives, and operational plans for the IT Department, and continuously measure and monitor their progress.
• Contribute to achieving the department's main objectives, guiding the team towards goal attainment and improving service quality, accuracy, and effectiveness.
• Develop and document processes, procedures, policies, and work systems related to IT management, ensuring adherence.
• Monitor department performance against set targets, taking corrective actions as necessary.
• Prepare and manage the annual IT budget, ensuring compliance.

Benefits

• Manage the Academy's IT infrastructure, including servers, networks, computers, and software, ensuring their availability, reliability, and security.
• Evaluate innovative solutions, market trends, and new technologies to provide high-quality IT products and services.
• Design, build, and organize the infrastructure of the Academy's systems and applications, ensuring maintenance and integration for smooth operations.
• Develop systems and applications for organizational units to support daily operations and public services.
• Provide technical support to all employees regarding electronic devices, systems, and equipment to ensure business continuity.
• Coordinate with IT suppliers, negotiate contracts, and ensure high-quality delivery of IT products and services.
• Manage IT projects, including software implementation, system upgrades, and infrastructure enhancements, ensuring they meet standards and scope.
• Monitor IT practices daily to maintain effective support for the Academy's operations.
• Develop operational plans and manage the department's financial budget within approved limits.
• Plan and execute system upgrades and updates to keep the IT architecture current and secure.
• Collaborate with internal stakeholders to understand their requirements and ensure IT services meet their needs efficiently and promptly.
• Design and implement security measures to mitigate IT risks and protect data and systems from unauthorized access and cyber threats.
• Develop disaster preparedness plans, provide technical support, and resolve hardware and software issues promptly.

Note: The original job description contains redundant sections and some irrelevant content, which has been consolidated and focused on core responsibilities and requirements for clarity and conciseness.