Head of Information Technology

Calvin James Recruitment; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in Dubai seeks an experienced IT Manager to oversee the planning and maintenance of technology infrastructure. The ideal candidate will have a Bachelor's in IT, at least 3-5 years in a managerial role, and strong leadership skills. Responsibilities include developing IT strategies, managing budgets, ensuring system reliability, and overseeing staff development.

Qualifications

• 3-5 years of progressive IT experience in a managerial role.
• Experience managing IT operations and teams.
• Ability to assess and implement emerging technologies.

Responsibilities

• Develop and implement IT strategies aligned with organisational goals.
• Manage IT budgets, forecasts, and cost optimisation.
• Oversee the installation, configuration, and maintenance of IT systems.

Skills

Leadership

Communication

Problem-solving

IT strategy development

Education

Bachelor's degree in IT or Computer Science

Master's degree preferred

Tools

ERP systems

Job description

Overview

The IT Manager is responsible for leading the planning, implementation, and maintenance of the organisation’s technology infrastructure and systems. This role oversees IT operations, manages a team of professionals and supports business objectives through effective use of technology.

Responsibilities

• Develop and implement IT strategies aligned with organisational goals.
• Assess emerging technologies and recommend adoption to improve efficiency.
• Manage IT budgets, forecasts, and cost optimisation.
• Oversee IT Infrastructure & Operations: installation, configuration, and maintenance of hardware, software, and networks.
• Ensure availability, performance, and reliability of IT systems.
• Manage data backup, disaster recovery, and business continuity plans.
• Lead, mentor, and develop IT staff to ensure high performance and skill growth.
• Collaborate with external vendors, service providers, and consultants.
• Negotiate and manage IT contracts, licenses, and service agreements.
• Security & Compliance: Ensure compliance with data protection, cybersecurity, and regulatory requirements.
• Monitor system security, identify vulnerabilities, and implement solutions.
• Establish IT policies, procedures, and best practices.
• User Support & Training: Provide technical support and guidance to end-users across the organisation.
• Drive user adoption of new systems and applications.
• Conduct IT training sessions for employees as needed.

Qualifications & Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred).
• Progressive IT experience, including 3–5 years in a managerial or supervisory role.
• Experience with ERP systems
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Retail