Head of Information Technology

Sundus Recruitment and Outsourcing Services, Abu Dhabi; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Head of Information Technology to lead their IT strategy and operations. This role requires a seasoned professional with over a decade of experience in IT governance, project management, and security. You will be responsible for aligning IT initiatives with business objectives, managing a talented team, and ensuring that the IT infrastructure is robust and secure. This is an exciting opportunity to make a significant impact in a dynamic environment, where your leadership and expertise will drive innovation and efficiency. If you are ready to take on a challenging role that shapes the future of IT in the organization, we want to hear from you.

Benefits

Health Insurance

Qualifications

• 12-15 years of experience in IT, with 8 years in a managerial role.
• Proficient in Arabic and English, familiar with UAE regulations.

Responsibilities

• Lead IT strategy formulation and align it with company objectives.
• Oversee IT projects and ensure adherence to best practices.
• Manage IT security operations and develop security frameworks.

Skills

IT Governance

Project Management

IT Security

Infrastructure Management

Disaster Recovery Planning

Budget Management

Team Leadership

Technical Documentation

Education

Bachelor Degree in Computer Science/Information Technology

Master Degree in Computer Science/Information Technology

Job description

Job Code: 4731

Job Title: Head of Information Technology

Location: Abu Dhabi

Experience: 12+ Years

Payroll: Direct Hire

Working days: 5 days

Benefits: Health Insurance

Core Responsibilities

STRATEGIC

• Participate in the strategy formulation exercise to align Information Technology with CLIENT's objectives and strategy.
• Lead the development of Key Performance Indicators (KPIs) for the IT function.
• Review IT budget requirements and contribute to budget development.
• Develop and implement IT policies, procedures, standards, and guidelines, ensuring adherence.
• Manage third-party agreements related to IT and review contracts regularly.

OPERATIONAL

IT Governance

• Oversee IT projects across all phases and review project status reports.
• Develop project plans and communication strategies.
• Implement project management best practices per PMO frameworks.

IT Operations

• Direct IT infrastructure, including data centers, network devices, and protocols.
• Monitor service levels and ensure prompt maintenance of hardware/software.
• Review and approve technical designs and ensure infrastructure capacity meets needs.
• Stay updated with new technologies and recommend upgrades.
• Make product and service recommendations for infrastructure procurement.
• Support issues related to applications, network, hardware, and connectivity.
• Lead infrastructure risk analysis and develop mitigation strategies.
• Develop disaster recovery and contingency plans.

IT Applications

• Oversee IT project development, testing, and documentation.
• Prepare budget estimates and ensure resource availability.
• Plan and oversee IT project deployment lifecycle.
• Align technology requirements with strategic and operational objectives.
• Implement technology solutions for payment systems and other services.
• Ensure solutions align with industry practices and company policies.
• Manage SLA frameworks for IT solutions and projects.

IT Security

• Manage IT security operations and develop security frameworks.
• Ensure systems are reliable, secure, and perform satisfactorily.
• Oversee troubleshooting, backups, and archiving.
• Monitor help desk performance and support quality.

PEOPLE DEVELOPMENT

• Provide leadership and direction to IT team members.
• Motivate and develop staff for higher roles.

Qualifications And Experience

Bachelor or Master Degree in Computer Science/Information Technology.

Years & Nature Of Experience

12-15 years of experience, with at least 8 years in a similar role. 6+ years of UAE experience, familiar with local regulations. Proficient in Arabic and English.