Head of Food Procurement & Supplier Performance

Emirates Flight Catering; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Emirates Flight Catering in Dubai seeks a Senior Manager - Procurement Delivery (Food) to drive supplier performance across food procurement, manage KPIs and SLAs, and strengthen strategic relationships with suppliers to secure quality, service and value.

This UAE Nationals only role focuses on continuous improvement, contract compliance, and building a resilient, sustainable food supply chain within EKFC, including engagement with SMEs and ensuring health and safety standards.

Qualifications

• Bachelor’s degree in a relevant discipline; degree in Supply Chain/Procurement preferred.
• 8+ years procurement experience with substantial managerial experience.
• Strong food procurement and supplier management experience.
• Experience in aviation, airline catering, or large-scale food production advantageous.
• MCIPS or equivalent procurement certification preferred.

Responsibilities

• Lead supplier performance management across food procurement categories with KPIs and SLAs.
• Track, evaluate and report supplier performance to ensure quality and value.
• Address performance gaps and lead corrective and continuous improvement actions.
• Build strong supplier relationships to enhance reliability and innovation.
• Drive strategic objectives for supplier performance with actionable plans.
• Ensure contract compliance while maximizing value for money and service levels.
• Support SME engagement and sustainable procurement practices.
• Ensure health, safety and compliance in procurement activities.
• Lead and develop the Procurement Delivery team with clear objectives and development plans.
• Support supply continuity and resilience in high-volume food operations.

Skills

Procurement leadership

Supplier management

KPI & SLA management

Contract management

ERP (Oracle)

Education

Bachelor's degree in Supply Chain / Procurement

Tools

Oracle ERP

Job description

Emirates Flight Catering in Dubai seeks a Senior Manager - Procurement Delivery (Food) to drive supplier performance across food procurement, manage KPIs and SLAs, and strengthen strategic relationships with suppliers to secure quality, service and value.

This UAE Nationals only role focuses on continuous improvement, contract compliance, and building a resilient, sustainable food supply chain within EKFC, including engagement with SMEs and ensuring health and safety standards.