Senior Manager - Procurement - F&B UAE National

Emirates Flight Catering; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Emirates Flight Catering in Dubai seeks a Senior Manager - Procurement Delivery (Food) to drive supplier performance across food procurement, manage KPIs and SLAs, and strengthen strategic relationships with suppliers to secure quality, service and value.

This UAE Nationals only role focuses on continuous improvement, contract compliance, and building a resilient, sustainable food supply chain within EKFC, including engagement with SMEs and ensuring health and safety standards.

Qualifications

• Bachelor’s degree in a relevant discipline; degree in Supply Chain/Procurement preferred.
• 8+ years procurement experience with substantial managerial experience.
• Strong food procurement and supplier management experience.
• Experience in aviation, airline catering, or large-scale food production advantageous.
• MCIPS or equivalent procurement certification preferred.

Responsibilities

• Lead supplier performance management across food procurement categories with KPIs and SLAs.
• Track, evaluate and report supplier performance to ensure quality and value.
• Address performance gaps and lead corrective and continuous improvement actions.
• Build strong supplier relationships to enhance reliability and innovation.
• Drive strategic objectives for supplier performance with actionable plans.
• Ensure contract compliance while maximizing value for money and service levels.
• Support SME engagement and sustainable procurement practices.
• Ensure health, safety and compliance in procurement activities.
• Lead and develop the Procurement Delivery team with clear objectives and development plans.
• Support supply continuity and resilience in high-volume food operations.

Skills

Procurement leadership

Supplier management

KPI & SLA management

Contract management

ERP (Oracle)

Education

Bachelor's degree in Supply Chain / Procurement

Tools

Oracle ERP

Job description

Senior Manager - Procurement Delivery (Food)-UAE Nationals only

The role is responsible for driving supplier performance across food procurement, ensuring that our external business partners consistently meet or exceed Emirates Flight Catering’s expectations for quality, service, value, reliability and compliance.

The successful candidate will play a key role in strengthening strategic relationships with food suppliers, driving performance and continuous improvement, and supporting a resilient and efficient food supply chain. The role will also contribute to EKFC’s sustainability and responsible procurement objectives, including engagement with SMEs and the wider UAE economy.

Key Responsibilities

• Lead supplier performance management across food procurement categories, establishing and monitoring appropriate KPIs and SLAs.
• Track, evaluate and report supplier performance to ensure quality, service and value standards are consistently achieved.
• Work closely with food suppliers to address performance gaps and lead corrective and continuous improvement actions.
• Build and maintain strong supplier relationships to enhance reliability, innovation and EKFC’s position as a Customer of Choice.
• Drive the execution of the Procurement function’s strategic objectives for supplier performance through clear and measurable action plans.
• Engage with key stakeholders to ensure supplier and contract compliance while maximising value for money and maintaining high service levels.
• Identify opportunities to engage SME suppliers and support sustainable and responsible procurement practices.
• Support supply continuity and resilience within EKFC’s complex, high-volume food operation.
• Lead, coach and develop the Procurement Delivery team, establishing clear objectives and development plans that support a high-performance culture.
• Ensure relevant health, safety and compliance requirements are embedded within procurement and supplier management activities.

Qualifications

• Bachelor’s degree in a relevant discipline; a degree in Supply Chain, Procurement or a related field is preferred.
• Minimum 8 years of relevant procurement experience, with substantial experience in a managerial role.
• Strong food procurement and supplier management experience is required.
• Experience within aviation, airline catering, large-scale food production, hospitality, FMCG or a similarly complex food supply environment would be advantageous.
• Strong knowledge of procurement, supply chain and supplier performance management.
• Demonstrated experience developing and managing supplier KPIs and SLAs and driving performance improvement.
• Strong contract management and commercial capability.
• Experience working with ERP platforms such as Oracle.
• Experience managing international supply chains, logistics and outsourced service providers would be beneficial.
• MCIPS or an equivalent procurement certification is preferred.
• Knowledge of Lean Supply and/or Six Sigma methodologies would be an advantage.

Eligibility

This internal opportunity is open to UAE Nationals only.