Head of E-Commerce

Sharaf DG; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

A leading company in Dubai is seeking a Senior E-commerce Leader to drive growth and operational excellence across their platforms. The ideal candidate will have a strong strategic vision and hands-on execution capabilities, with over 15 years of experience in e-commerce. This role requires expertise in digital marketing, seller management, and a commitment to delivering exceptional customer experiences. Join us to shape the future of digital retail in the region.

Qualifications

• 15+ years in e-commerce growth roles with proven track record.
• Expertise in scaling operations and increasing GMV.

Responsibilities

• Achieve substantial increases in GMV through strategic initiatives.
• Position the organization as a leading e-commerce player.
• Deliver exceptional customer experiences.

Skills

Strategic vision

Digital marketing

Seller management

Leadership

Communication

Education

MBA

Job description

We're Hiring!

This senior leadership role is dedicated to exponentially increasing the scale and profitability of our e-commerce platforms. The incumbent will architect and implement comprehensive strategies to boost GMV, leveraging all available growth levers, including marketplace seller management, data analytics, pricing, Fulfillment, Ad revenue, technology etc to create differentiators. The role will involve leading cross-functional teams, optimize seller performance, and drive operational excellence to position the organization as a leader in the digital retail landscape.

Qualitative Requirements & Summary of Expectations

• GMV Growth: Achieve substantial increases in GMV through strategic initiatives and effective execution.
• Market Leadership: Position the organization as a leading e-commerce player in the region in terms of market share.
• Customer Excellence: Deliver exceptional customer experiences that drive loyalty and repeat business.
• Operational Scalability: Develop and implement processes that support rapid growth and scalability.
• Data-Driven Insights: Leverage data analytics for growth initiatives, transforming insights into actionable strategies.
• Technology Utilization: Derive maximum value from in-house technology assets for e-commerce and marketplace platforms.

Skills and Abilities

• Strategic vision with hands-on execution capabilities
• Expertise in digital marketing and customer acquisition
• Proficiency in seller management, marketplace dynamics, and performance optimization
• Strong leadership and team development skills
• Excellent communication and stakeholder management abilities

Experience: -

15+ years in e-commerce growth roles, with a proven track record of scaling operations and increasing GMV.

Educational Qualification: -

MBA or advanced degree in Business, Marketing, or a related field.