Head of Digital & Ecommerce - Global Agency

Right Calibre Consulting; United Arab Emirates; On-site; AED 80,000 - 150,000; Full time

Job summary

A global agency is seeking a visionary Head of Digital & Ecommerce to lead their dynamic digital division. This role offers the chance to shape bold e-commerce strategies and drive innovation across a portfolio of exciting brands. With a focus on building long-term client partnerships and delivering exceptional results, you'll lead a high-performing team while utilizing data-driven insights to optimize campaigns. This is an extraordinary opportunity for a digital leader passionate about transforming brand experiences online and making a significant impact in the e-commerce landscape.

Qualifications

• 8+ years in digital and e-commerce roles, with at least 3 years in senior leadership.
• Deep knowledge of e-commerce platforms and growth strategies.

Responsibilities

• Define and deliver the roadmap for digital and e-commerce success.
• Lead media and organic strategies that drive measurable results.

Skills

Digital Strategy

E-commerce Management

Performance Marketing

Data Analysis

Client Relationship Management

Team Leadership

Communication Skills

Tools

Shopify

Amazon

Noon

Talabat

Instashop

Job description

Are you a digital leader with a passion for building bold e-commerce strategies and shaping the future of brand experiences online A global agency is looking for a visionary Head of Digital & Ecommerce to take the reins of our digital and e-commerce divisionleading strategy, growth, and transformation across a portfolio of world-class clients.

As the Head of Digital & Ecommerce, you will own the strategic vision and operational delivery of the agency's e-commerce and digital services. This is a rare opportunity to lead a high-impact function that blends business growth, creative strategy, and performance marketingacross some of the most exciting brands in the region.

You'll be responsible for driving the next wave of innovation, leading a high-performing team, and unlocking new opportunities through digital excellence. From scaling online sales and launching breakthrough campaigns to building client relationships and steering new business, your influence will be felt at every level of the agency and beyond.

• Define and deliver the roadmap for digital and e-commerce success across the agencyleading a team of specialists and growing a thriving business unit.
• Build long-term client partnerships, lead strategic conversations, and identify growth opportunities that elevate brand performance and agency reputation.
• Shape full-funnel commerce strategiesfrom digital shelf management and retail media to product launches, partnerships, and omnichannel excellence.
• Lead media and organic strategies that drive measurable resultssales growth, traffic, conversions, and brand equity.
• Oversee content plans and campaign execution across channels, ensuring creative output delivers on KPIs and audience engagement.
• Use data to measure what mattersoptimizing campaigns, refining strategy, and driving ROI across every touchpoint.
• 8+ years in digital and e-commerce roles, with at least 3 years in senior leadership, ideally within a fast-paced agency or multi-brand environment.
• Deep knowledge of e-commerce platforms, growth strategies, digital merchandising, and D2C/retail channel dynamics.
• You combine big-picture thinking with a hands-on ability to execute across content, performance, media, and analytics.
• Skilled in relationship-building, communication, and presenting complex strategies with clarity and influence.
• Strong track record of delivering commercial results through data-driven digital marketing and growth strategies.
• A strong understanding of the regional digital ecosystem, consumer behavior, and emerging trends.
• Experience with platforms like Shopify, Amazon, Noon, Talabat, Instashop, and others.

Bonus points for:

• Experience launching and scaling e-commerce operations in the GCC, especially on the agency side.
• You'll have the autonomy to shape your team, strategies, and success metricsyour ideas matter here.
• Be the driving force behind a growing digital division with global visibility and impact.
• Thrive in an environment that champions learning, leadership, and long-term career progression.
• Work on high-profile projects that challenge you and put your expertise in the spotlight.
• Join a collaborative team that values curiosity, innovation, and pushing boundaries.

Ready to lead

If you're ready to take the lead on digital transformation, build something extraordinary, and leave your mark on the future of e-commerce, please apply right away with your updated CV.