Head of Corporate Affairs & Operations

ITP Media Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A dynamic media organization in Dubai seeks a Head of Corporate Affairs & Operations to enhance corporate reputation and drive operational excellence. This strategic role involves managing communications, ensuring operational efficiency, and fostering cross-departmental collaboration. Ideal candidates will have over 6 years of experience and proven success in the UAE market. Strong leadership and communication skills in English are essential.

Qualifications

• 6+ years of experience in corporate communications, operations management, or corporate affairs.
• Proven experience in the UAE market is highly desirable.
• Expert-level communication skills in English.

Responsibilities

• Develop and execute a comprehensive communications strategy.
• Champion operational excellence and implement efficient processes.
• Manage HR collaboration to keep employees informed.

Skills

Corporate communications

Operations management

Leadership

Press relations

Social media management

Strategic thinking

Education

Bachelor's degree in Communications, Business Administration

Job description

Job Description

We are seeking a dynamic and highly experienced Head of Corporate Affairs & Operations to join ITP Media Group. This strategic role is responsible for shaping and protecting our corporate reputation while driving internal operational excellence. The ideal candidate will be a masterful communicator and a savvy operator, capable of ensuring seamless alignment between our external brand identity and our internal processes. You will act as a key advisor to the CEO, manage critical support functions, and foster a culture of collaboration, clarity, and efficiency across the entire company.

Responsibilities

1. Strategic Communications

• Develop and execute a comprehensive communications strategy that enhances the company\'s public image and reputation
• Act as the primary guardian of the corporate brand, ensuring consistent messaging across all external-facing channels
• Manage all press relations, acting as the key media contact, handling inquiries, writing corporate press releases and proactively seeking positive coverage
• Ensure that internal guidelines are adhered to when staff speak to external media via panel discussions, speaking engagements, or otherwise
• Oversee the corporate social media strategy and channels, as well as the professional social media presence of the CEO, ensuring alignment with company values and goals

2. Operational Excellence & Process Management

• Lead the development, implementation, and maintenance of Standard Operating Procedures (SOPs) across all departments to ensure clarity, consistency, and compliance
• Champion operational excellence by identifying and eliminating workflow bottlenecks, implementing efficient processes, and promoting best practices
• Ensure all SOPs and process documents are centrally located, easily accessible, and regularly updated

3. Internal Communications & Organisational Alignment

• Working closely with HR, design and manage an internal communications program that ensures all employees are informed of company developments, strategic goals, new processes, and initiatives in a timely and engaging manner
• Facilitate cross-departmental collaboration, breaking down silos and ensuring all teams are aware of and working towards unified organisational objectives
• Organise and manage key annual corporate events, including our annual awards ceremony, team-building activities, and end-of-year functions

4. Team Leadership & Office Management

• Provide strong leadership and direction to the Office Management and Procurement teams
• Oversee the procurement process to ensure it is efficient, transparent, and delivers value for money
• Manage the office environment to ensure a productive, safe, and positive workspace for all employees
• Oversee ad hoc strategic projects as assigned by the CEO

5. Compliance & Business Development

• Lead the compliance department, ensuring the timely renewal and maintenance of all legal documents and operational licenses
• Ensure company-wide compliance with relevant laws, including media, employment, data privacy and commercial practices
• Lead corporate development efforts including mergers, acquisitions, joint ventures and partnerships aligned with strategic growth
• Support expansion into new revenue models, platforms or markets (e.g. digital transformation, regional expansion)

Qualifications & Experience

• Bachelor\'s degree in Communications, Business Administration, Marketing, or a related field.
• A minimum of 6+ years of progressive experience in a hybrid role encompassing corporate communications, operations management, or corporate affairs.
• Proven experience in the UAE market is highly desirable.
• Demonstrated success in managing corporate reputation, handling press relations, and developing CEO communications.
• Strong track record of developing and implementing successful SOPs and driving process improvements that enhance business efficiency.
• Exceptional leadership skills with experience managing diverse teams (e.g., procurement, administration).
• Expert-level written and verbal communication skills in English.
• Proficient in managing corporate social media platforms and digital communication tools.
• High level of discretion, integrity, and strategic thinking.
• Ability to operate effectively in a fast-paced environment and manage multiple complex projects simultaneously.