Head of Commercial Operations META

Galderma; Dubai; On-site; USD 150,000 - 200,000; Full time

Job summary

Galderma is seeking a Head of Commercial Operations to lead its commercial strategy across the Middle East, Turkey, and Africa. The ideal candidate will possess extensive experience in commercial operations, particularly in pharmaceuticals or dermatology, with a strong focus on strategic leadership, operational excellence, and stakeholder collaboration.

Benefits

Diverse and inclusive work environment

Competitive compensation and bonus

Growth opportunities

Qualifications

• 10+ years in commercial operations, preferably in pharmaceuticals.
• Proven leadership in regional or multi-country roles.
• Fluency in English; knowledge of Arabic, Turkish, or French is a plus.

Responsibilities

• Lead and execute the commercial strategy across the Middle East, Turkey, and Africa.
• Optimize sales and enhance go-to-market models.
• Collaborate with Marketing, Finance, Supply Chain, and Medical Affairs.

Skills

Analytical skills

Strategic thinking

Project management

Communication

Stakeholder management

Education

Bachelor's degree in Business or Life Sciences

MBA

Job description

Head of Commercial Operations META Galderma

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on results, embrace learning, and bring positive energy. They must combine initiative with teamwork and collaboration. Above all, they must be passionate about making a meaningful difference for consumers, patients, and healthcare professionals. We aim to empower each employee and promote personal growth while meeting business needs now and in the future. We embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we are committed to our bold ambition to become the leading dermatology company globally. Join us to gain new experiences and create a significant impact.

Position: Head of Commercial Operations META

Location: UAE, Dubai

Job Description

The Head of Commercial Operations META will lead and execute the commercial strategy across the Middle East, Turkey, and Africa. Responsibilities include optimizing sales, enhancing go-to-market models, and ensuring operational excellence across all commercial functions. The role involves close collaboration with Marketing, Finance, Supply Chain, and Medical Affairs to align with Galderma's regional and global objectives.

Key Responsibilities

• Develop and implement regional commercial strategies aligned with global goals.
• Lead sales operations, forecasting, demand planning, and performance analytics.
• Drive field force effectiveness, CRM utilization, and incentive planning.
• Collaborate with country managers for consistent practices and performance tracking.
• Implement best practices in pricing, market access, and channel management.
• Oversee commercial training and capability development.
• Monitor market trends, competitors, and customer insights for strategic decisions.
• Ensure compliance with local regulations and internal policies.
• Conduct market research and data analysis to inform business plans.
• Monitor performance metrics and prepare reports for META leadership.
• Assist in setting financial targets and developing budgets by business and product line.
• Ensure adherence to legal and compliance guidelines.
• Work on profit targets, pricing strategies, and margin optimization.
• Propose organizational structures for optimal market coverage and revenue.

Minimum Requirements

• Bachelor's degree in Business, Life Sciences, or related; MBA preferred.
• 10+ years in commercial operations, preferably in pharmaceuticals or dermatology.
• Proven leadership in regional or multi-country roles.
• Strong analytical, strategic, and project management skills.
• Excellent communication and stakeholder management skills.
• Fluency in English; Arabic, Turkish, or French is a plus.

What We Offer

• A diverse and inclusive work environment.
• Competitive compensation, bonus, and benefits.
• Growth opportunities with a company that values ownership and accountability.

Next Steps

• Apply with an English CV.
• Initial virtual interview with a recruiter.
• Follow-up virtual interview with the hiring manager.
• Final panel interview with the team.

Our People Make a Difference

At Galderma, you'll work with diverse, talented individuals in a professional and collaborative environment that fosters growth and excellence.

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