Head of Category (Pharmacy & Lab)

xponentiate; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A digital health leader in Dubai seeks a Pharmacy Leader to oversee its pharmacy & lab vertical. This role includes P&L ownership, leading operations across multiple pharmacy outlets, and driving growth initiatives. Ideal candidates will have extensive experience in retail pharmacy leadership and a proven ability to scale operations in a dynamic environment.

Benefits

Competitive Compensation

Career Growth Opportunities

Supportive Work Environment

Meaningful Work Impact

Qualifications

• 8–10 years in retail, e-commerce, pharmacy, or healthcare leadership roles.
• Pharmacy industry experience strongly preferred.
• Proven track record in business building and vertical scaling.

Responsibilities

• Full P&L ownership of the pharmacy & lab vertical.
• Lead retail pharmacy operations across 40+ outlets.
• Drive pharmacy excellence through process design and compliance.

Skills

Leadership

Analytical skills

Decision-making

Category ownership

Job description

*Please note this is not a role with 2070 Health*

Why TruDoc?

AtTruDoc, we are reimagining how healthcare is delivered across the region — by integrating technology, care delivery, and patient-centric experiences under one roof. As a leading digital health and telemedicine platform, TruDoc empowers patients with accessible, affordable, and high-quality care. Our services span 24/7 virtual consultations, home care, concierge services, and now — a fast-growingpharmacy and lab networkthrough our recent acquisition ofNovo Pharmacy.

If you’re excited to lead, grow and transform the retail health ecosystem, this is your calling.

About the Role

We are looking for an experienced and entrepreneurialPharmacy Leaderto take full ownership of ourPharmacy & Lab vertical– overseeingP&L, operations, market expansion, category strategy, and team leadership. This role requires strong domain knowledge, strategic thinking, and executional excellence to integrateretail and digital pharmacymodels, and scale across the UAE.

You will be responsible for leading a portfolio of over40 pharmacy outlets, driving retail performance, category growth, and customer experience.

Key Responsibilities:

• FullP&L ownershipof the pharmacy & lab vertical under the TruDoc umbrella
• Lead, manage and scaleretail pharmacy operationsacross 40+ outlets including the recently acquiredNovo Pharmacy
• Build and execute go-to-market, pricing, and assortment strategies for pharmacy and lab services
• Partner with Product and Tech teams to digitize retail offerings and customer journeys
• Drive pharmacy excellence throughprocess design, compliance, andteam performance management
• Optimizesupply chain, inventory, and procurement in collaboration with vendors and partners
• Leadcategory management, promotions, and partnerships to drive revenue and customer acquisition
• Build and lead a high-performing team across operations, merchandising, and commercial strategy
• Deliver insights, dashboards, and strategic plans to the leadership team

Requirements:

• 8–10 years of experience inretail, e-commerce, pharmacy, or healthcare leadershiproles
• Pharmacy industry experienceis strongly preferred; exposure to lab services or digital health is a plus
• Proven track record ofcategory ownership, business building, and vertical scaling
• Strong cross-functional leadership across strategy, finance, operations, and GTM
• Excellent analytical, commercial, and decision-making skills
• Comfortable with afast-paced, high-growth, startup-like environment
• Based in Dubai or willing to relocate;VISA assistance provided

Preferred Industry Background:

• Digital Health / Pharmacy Retail
• E-Commerce / Q-Commerce
• FMCG/Retail category leadership with health or wellness exposure

What We Offer:

• Competitive Compensation:A salary and benefits package that rewards your expertise and contributions.
• Career Growth:Opportunities to learn new skills and advance your career in a fast-paced, dynamic environment.
• Supportive Environment:Work alongside industry veterans in a collaborative setting that values your input.
• Meaningful Work:The satisfaction of knowing your work makes a positive impact on patients’ lives every day.

Ready to Join Us?If you’re excited about this opportunity and meet the qualifications, we want to hear from you.Applytoday to be part of TruDoc 24x7 and help us shape the future of healthcare.