Head of AI-Driven Research & Design for Agentic Commerce

Tanqeeb; Abu Dhabi; Hybrid; AED 350,000 - 700,000; Full time

Benefits offered by this job

Global onboarding program

Work from anywhere (up to 8 weeks/year

Hybrid working model

Collaborate with global leaders

Job summary

Sana Commerce is seeking a Head of Research and Design to lead the research and design team toward an AI-native agentic commerce experience. You will own the end-to-end product and guide design systems, research, and collaboration with PMs and engineers.

You’ll shape the research agenda, set high fidelity design standards, and drive the craft bar while partnering with global leaders on strategic initiatives. Hybrid work is available.

Qualifications

• Proven experience building AI-powered or agentic products with demonstrable prototypes or examples.
• Strong portfolio of commercially shipped products used by real customers.
• Proven experience leading both product design and user research; hands-on in research and design.
• Track record of using user and market research to shape product direction; translate insights into vision.
• Experience leading and developing designers and researchers; collaborate with PM and tech teams.
• Experience in e-commerce is strongly preferred, particularly B2B/B2C contexts.

Responsibilities

• Lead the research and design team toward a clear AI-native product vision.
• Own end-to-end experience; ensure cohesive journeys and trusted performance.
• Define agentic experience design with transparent controls and fallbacks.
• Develop a machine-readable AI design system for consistent output.
• Set the research agenda and align with industry trends and privacy considerations.
• Maintain craft quality with high fidelity designs and scalable methods.

Skills

AI-powered products

Shipped products

Design leadership

AI fluency

Team leadership

E-commerce experience

Job description

Sana Commerce is seeking a Head of Research and Design to lead the research and design team toward an AI-native agentic commerce experience. You will own the end-to-end product and guide design systems, research, and collaboration with PMs and engineers.

You’ll shape the research agenda, set high fidelity design standards, and drive the craft bar while partnering with global leaders on strategic initiatives. Hybrid work is available.