Head of Administrative Operations (Change Management)

Burson; Dubai; Hybrid; AED 150,000 - 200,000; Full time

Job summary

A global communications leader in Dubai is seeking a professional focused on business transformation to partner with different business areas. You will tailor approaches to meet transformation needs, support planning and execution of change, and facilitate workshops to engage teams. The ideal candidate has over 5 years of experience in change management or internal consulting and possesses strong relationship-building skills. This role adopts a hybrid work model.

Qualifications

• 5+ years of experience in change management, business transformation or internal consulting.
• Strong relationship-building skills with the ability to work effectively with diverse stakeholders.

Responsibilities

• Partner with assigned business areas to understand their specific transformation needs and challenges.
• Tailor transformation approaches to meet the unique requirements of different functions or departments.
• Support business leaders in planning and executing change within their areas of responsibility.
• Identify and address barriers to implementation at the business unit level.
• Facilitate workshops and sessions to engage teams in the transformation process.
• Act as a bridge between the central transformation team and business units.
• Provide regular feedback to the Implementation Lead on progress and challenges.
• Support knowledge transfer and capability building within assigned business areas.

Skills

Change management

Relationship-building

Consulting

Job description

Overview

Who We Are

Burson is the global communications leader built to create value for clients through reputation.

With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future.

When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

Burson is part of WPP (LSE / NYSE : WPP), the creative transformation company.

For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.

More About The Role

Transformation happens at the local level, where abstract concepts meet day-to-day operations. This role focuses on supporting specific business areas through their change journey, adapting central approaches to meet unique functional needs. You wll build strong relationships with business leaders, understand their specific challenges, and help them navigate the practical realities of implementing change within their teams. Your ability to bridge between the transformation programme and operational areas will be crucial to ensuring sustainable adoption.

At Burson, we’re an agency of learn-it-alls.

We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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What You'll Do

• Partner with assigned business areas to understand their specific transformation needs and challenges
• Tailor transformation approaches to meet the unique requirements of different functions or departments
• Support business leaders in planning and executing change within their areas of responsibility
• Identify and address barriers to implementation at the business unit level
• Facilitate workshops and sessions to engage teams in the transformation process
• Act as a bridge between the central transformation team and business units
• Provide regular feedback to the Implementation Lead on progress and challenges
• Support knowledge transfer and capability building within assigned business areas

Experience That Contributes To Success

• 5+ years of experience in change management, business transformation or internal consulting
• Strong relationship-building skills with the ability to work effectively with diverse stakeholders