Head Mixologist

Anantara; Abu Dhabi; On-site; AED 180,000 - 312,000; Full time

Job summary

Anantara is seeking a Beverage Operations Leader for its luxury property in the UAE. The role focuses on managing all beverage operations, grooming policy adherence, and ensuring compliance with laws and department standards.

You will supervise the beverage team, monitor inventories and costs, and work on menus and promotions while delivering exceptional guest service and continuous improvement. The position is based on-site at a premium Anantara resort.

Qualifications

• Experience in beverage operations within luxury hospitality.
• Ability to train and supervise staff to meet standards.
• Strong focus on guest satisfaction and service recovery.

Responsibilities

• Manage beverage operations and ensure adherence to policies and procedures.
• Implement beverage policy and ensure compliance with laws and standards.
• Oversee inventory, costs, and budgeting for the beverage department.
• Lead beverage team and train staff on controls and procedures.
• Ensure exceptional guest service and handle guest feedback effectively.

Skills

Beverage operations management

Budgeting & cost control

Staff training & supervision

Guest service excellence

Inventory control

Job description

Job Location: Qasr Al Sarab Desert Resort By Anantara Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

• Managing Beverage Operations Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all applicable beverage laws.
• Understands beverage control including days on hand, perpetual inventory, beverage pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Monitors adherence to all beverage control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Ensures compliance with all beverage policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.
• Leading Beverage Team Trains staff on beverage control policies and procedures.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the beverage staff regarding each event.
• Ensuring Exceptional Customer Service Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.

Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia. When Passion Meets Growth, Opportunity Sparks. At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we've made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential. When the business grows, so do our people.