Head/Manager Quality Assurance Institutional Effectiveness

M4 HR Consultancy FZE; Ras Al Khaimah; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player in education is seeking a Head of Quality Assurance to enhance academic excellence. This pivotal role involves overseeing compliance with accreditation standards, developing quality assurance processes, and fostering continuous improvement across the institution. The ideal candidate will possess a Master’s degree and significant experience in quality assurance within higher education. Join a dynamic team dedicated to promoting academic integrity and institutional effectiveness, and make a meaningful impact on the educational landscape.

Benefits

Visa

Medical Insurance

Annual Leaves as per Labour Law

Annual Air Ticket

Qualifications

• 5-7 years of experience in quality assurance and accreditation.
• Strong knowledge of accreditation standards like CAA and MOE.

Responsibilities

• Oversee quality assurance framework and compliance with accreditation standards.
• Lead institutional accreditation processes and prepare reports.
• Develop quality enhancement initiatives and organize training for staff.

Skills

Quality Assurance

Accreditation Standards

Data Analysis

Performance Monitoring

Leadership Skills

Education

Master’s Degree in Education

Master’s Degree in Quality Management

Master’s Degree in Business Administration

Tools

Quality Management Software

Reporting Tools

Job description

Visa, Medical Insurance, Annual Leaves As Per Labour Law, Annual Air Ticket

Vacancy

1 Vacancy

Job Description

Our client, a prestigious university based in Ras Al Khaimah, is looking for a Head/Lead/Manager of Quality Assurance. The Quality Assurance (QA) Lead/Head/Manager is responsible for overseeing the university’s quality assurance framework, ensuring compliance with accreditation standards, regulatory requirements, and institutional policies. The role involves developing, implementing, and monitoring quality assurance processes to enhance academic and administrative excellence.

Job responsibilities

1. Quality Assurance & Compliance
2. Develop, implement, and maintain the university's Quality Assurance (QA) policies, procedures, and frameworks in line with national and international accreditation standards.
3. Ensure compliance with relevant regulatory bodies such as the UAE Ministry of Education (MOE), Commission for Academic Accreditation (CAA), and other accreditation agencies.
4. Monitor and review academic and operational processes to ensure continuous improvement in line with best practices.
5. Conduct internal quality audits and risk assessments to identify areas for enhancement.

1. Accreditation & Institutional Effectiveness
2. Lead institutional and programmatic accreditation processes, preparing reports and documentation for accreditation bodies.
3. Collaborate with academic departments to ensure that curriculum, assessment, and learning outcomes align with accreditation standards.
4. Manage data collection, analysis, and reporting related to institutional effectiveness and student learning outcomes.
5. Oversee the implementation of Key Performance Indicators (KPIs) and ensure their alignment with institutional goals.

1. Continuous Improvement & Training
2. Develop and implement quality enhancement initiatives to improve academic and administrative performance.
3. Organize training sessions and workshops for faculty and staff on quality assurance standards, assessment techniques, and accreditation requirements.
4. Promote a culture of continuous quality improvement across the university.

1. Data Management & Reporting
2. Ensure timely and accurate reporting of quality assurance data for internal and external stakeholders.
3. Maintain documentation related to accreditation, quality audits, and compliance reports.
4. Prepare and present reports to senior management on QA findings, improvements, and recommendations.

1. Stakeholder Engagement & Communication
2. Act as a liaison between the university and external accreditation bodies, regulatory agencies, and industry partners.
3. Collaborate with faculty, administration, and students to foster a shared commitment to quality assurance principles.
4. Establish feedback mechanisms to assess student satisfaction and institutional performance.

Desired Candidate Profile

• Master’s degree (preferably in Education, Quality Management, Business Administration, or a related field).
• Minimum 5–7 years of experience in quality assurance, accreditation, or academic administration in higher education.
• Strong knowledge of accreditation standards (CAA, MOE, QAA, or equivalent).
• Experience in data analysis, performance monitoring, and quality assurance frameworks.
• Excellent communication, organizational, and leadership skills.
• Proficiency in quality management software and reporting tools is an advantage.

Employment Type

• Full Time

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Teaching
• Education

Keywords

• Institutional Effectiveness
• Performance Metrics
• Institutional Assessment Lead
• Accreditation
• CAA

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