Head Hostess - Luxury Dining & Guest Experience Lead

Atlantis; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Atlantis Resorts is hiring a Head Hostess for Carbone in Dubai, United Arab Emirates. The role focuses on delivering warm, confident guest engagement, coordinating with bar and dining teams, and upholding polished service standards in a fast-paced luxury environment.

The ideal candidate has international exposure in hospitality or luxury dining, with strong communication and presentation skills. This full-time position offers a premium service environment within Atlantis The Royal.

Qualifications

• 2 years of experience in luxury hospitality or upscale dining preferred.
• Front-of-house experience in luxury hotel/restaurant environments.
• Strong communication and guest engagement skills.

Responsibilities

• Welcome guests with confidence and warmth.
• Coordinate with bar and dining teams during service.
• Maintain polished front-of-house and ensure smooth seating flow.
• Communicate clearly with colleagues to share guest information.
• Support colleagues during busy periods and maintain a high-energy luxury service.

Skills

Luxury restaurant service

Guest relations

Front-of-house service

Guest engagement

Customer service

Restaurant reception

Dining room coordination

Bar coordination

Guest communication

Seating support

Service flow

Luxury hospitality

Food and beverage service

Team collaboration

Service recovery

Guest satisfaction

Professional presentation

High-volume restaurant operations

Multitasking

Situational awareness

Communication skills

Hospitality etiquette

Service standards

Restaurant operations

Job description

Atlantis Resorts is hiring a Head Hostess for Carbone in Dubai, United Arab Emirates. The role focuses on delivering warm, confident guest engagement, coordinating with bar and dining teams, and upholding polished service standards in a fast-paced luxury environment.

The ideal candidate has international exposure in hospitality or luxury dining, with strong communication and presentation skills. This full-time position offers a premium service environment within Atlantis The Royal.