Head Hostess - Level 43 Sky Lounge

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Guest Service Expert in Dubai to deliver an exceptional dining experience to guests. This role involves setting tables, managing guest interactions, and ensuring cleanliness. Candidates should have a high school diploma and a passion for customer service. Join a team that values diversity and offers opportunities for growth in a vibrant environment.

Qualifications

• Ability to follow company policies and quality standards.
• Must be able to interact effectively with guests.
• Must be able to manage food service and sanitation.

Responsibilities

• Deliver a wide range of services to ensure positive guest experience.
• Set tables and communicate effectively with the kitchen.
• Manage cleaning and organization of work areas.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few critical factors for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to deliver excellent service to our guests and support our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year of related work experience.

Supervisory Experience: None.

License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other categories protected by applicable law.