Head Hostess, Hakkasan

Atlantis Dubai; Dubai; On-site; AED 120,000 - 240,000; Full time

Benefits offered by this job

F&B privileges

Discounted rates at Kerzner properties

Health insurance (medical)

Annual international flights

Life insurance

Wellness program

Job summary

Atlantis Dubai is seeking a Head Hostess for Hakkasan to deliver elegant guest interactions and seamless service in a fast-paced luxury setting.

You will showcase exceptional communication and hospitality flair, partnering with Bar and Dining teams, while representing the brand across the resort's iconic venues. Training and leadership support are provided to grow within Kerzner's premium portfolio.

Qualifications

• Minimum 2 years experience in luxury hotel or restaurant.
• Strong communication and customer service skills.
• Able to work as part of a fast-paced team.

Responsibilities

• Engage guests with natural conversation and excellent service.
• Collaborate with Bar and Dining teams to ensure guest satisfaction.
• Attend internal and external trainings for F&B knowledge.
• Uphold brand standards in a luxury environment.

Skills

Customer service

Communication

Teamwork

Guest interaction

Education

2-year experience in luxury hotel/restaurant

Job description

Head Hostess, Hakkasan (20768)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About the role

As a Head Hostess at Hakkasan, you will use your charm to carry out a natural conversation with Guests without sounding scripted or intrusive. You will demonstrate your effective communication skills, customer service skills and your efficiency as a team player by working closely with the Bar and Dining area team. You will have the opportunity to be part of the best restaurants, bars and pubs and showcase your ability to work positively in a fast-paced environment. We also make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.

About you

Ideally, we’d love you to have an international exposure in related field or either 2-year experience worked in a luxury hotel and restaurant. Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.