Head Florist

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi seeks a Head Florist to oversee flower arrangements within the Housekeeping Department. The successful candidate will manage daily flower orders, supervise the floral team, and ensure high-quality arrangements in guest rooms and public areas. Experience in a similar luxury role is essential, along with strong leadership and communication skills. Generous benefits include professional development opportunities and a unique stay programme.

Benefits

Learning and Development programmes

MOstay programme

Health benefits

Retirement plans

Qualifications

• Previous experience in a similar role, preferably in luxury resorts.
• Ability to manage multiple tasks effectively under pressure.
• Fluency in English with strong communication skills.

Responsibilities

• Order and manage fresh flowers daily.
• Supervise and execute flower arrangements in guest rooms and public areas.
• Train and guide the floral team to ensure high quality.

Skills

Leadership

Floral design

Communication

Job description

Overview

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Head Florist to join our Housekeeping Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Housekeeping Department, the Head Florist is responsible for the flower arrangement in the guest rooms and public areas, under the guidance of the Director of Housekeeping and within the limits of the Emirates Palace Mandarin Oriental. The Head Florist reports to the Director of Housekeeping.

Responsibilities

• Order and receive all fresh flowers on a daily basis.
• Keeps accurate records with regards to order, receiving, distribution to guest rooms, public areas, F&B outlets, Banquet facilities and Flower Shop.
• Establish and carry out the flower replenishing schedule for public areas, F&B outlets and floors.
• Supervises and executes the daily touch up of all flower arrangements in the public area.
• Forwards the supply requirements to the Director of Housekeeping for purchase once a week.
• Keeps contact with flower supplier to ensure the flower selection is variable and the prices competitive.
• Keeps himself up to date for different and unusual flowers, display combinations etc.
• Ensures the Flower Shop is clean and Flowers on Sale are always fresh and well presented.
• Supervises, trains and retrains the Florist to ensure constant high quality.
• To assign responsibilities to staff members, implementing multi-tasking and periodic performance checks.
• To assist in planning the weekly working schedules to ensure that the section is adequately staffed to handle the levels of business.
• Attends and visits Floral Exhibitions whenever possible, to keep abreast of the competition.

As Head Florist, we expect from you

• Previous experience in the same role in a luxury property; resort experience is a plus
• Proven ability to manage multiple tasks and deliver under pressure.
• Strong leadership and teamwork skills with the ability to guide and inspire the floral team.
• Pleasant, creative, and outgoing personality with a passion for floral design.
• Excellent communication skills with fluency in English

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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