Head Bartender - Chinese

Wynnalmarjanisland; Ras Al Khaimah; On-site; AED 18,000 - 30,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Leave policy

Job summary

Wynn Al Marjan Island is seeking a dynamic Head Bartender - Chinese to join our Food & Beverage team at the UAE resort. Lead, mentor, and optimize bar operations to deliver exceptional guest experiences in a luxury setting.

You will manage inventory, craft cocktails, supervise styling and cleanliness, and ensure compliance with health and safety standards while delivering outstanding customer service.

Qualifications

• Minimum of secondary school education; higher credentials are a plus.
• 2–3 years bartending experience in luxury hotel, resort, or upscale venue.
• Proven leadership experience in managing bar teams and coordinating service operations.
• Strong knowledge of classic and contemporary cocktails, spirits, wines, and trends.
• Experience overseeing bar inventory, par levels, and ordering procedures.
• Proficient in maintaining bar presentation, hygiene, and safety standards.
• Excellent customer service focus and interpersonal skills.
• Fluency in English; other languages are a plus.
• Flexible with schedules; able to lead shifts as needed.
• Formal bartending certification or relevant hospitality training preferred.

Responsibilities

• Follow the established Cycle of Service to ensure excellent guest experiences.
• Lead, mentor, and motivate the bar team to deliver high-quality service.
• Oversee inventory management, including ordering, receiving, and stock rotation.
• Ensure compliance with health, safety, and sanitation regulations and take corrective actions.
• Collaborate with Bar Manager to develop cocktails and update menus.
• Resolve guest complaints promptly to maintain satisfaction and reputation.
• Prepare beverages accurately according to recipes and standards.
• Assess guests’ needs and provide tailored recommendations.
• Serve food and drinks professionally while maintaining high standards.
• Maintain knowledge of all menu items and describe them confidently.
• Keep the bar area clean and welcoming, including bills and payments.
• Set up bar daily according to procedures and par levels.
• Ensure hygiene protocols are followed in all designated areas.
• Report any suspicious items to management and carry out duties as assigned.

Skills

Leadership

Cocktail knowledge

Inventory management

Customer service

POS systems

English fluency

Hospitality experience

Bartending certification

Education

Secondary education

Hospitality training (preferred)

Tools

POS systems

Job description

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking Head Bartender - Chinese to join the resort’s Food & Beverage team.

The primary duties and responsibilities of this role are:

• Consistently follow the established Cycle of Service to ensure excellent guest experiences.
• Lead, mentor, and motivate the bar team to consistently deliver high-quality service and maintain positive morale.
• Oversee inventory management, including ordering, receiving, and stock rotation to ensure optimal par levels and minimize waste.
• Monitor compliance with all health, safety, and sanitation regulations, and implement corrective actions as needed.
• Collaborate with the Bar Manager to develop new cocktails and update beverage menus in line with current trends and guest preferences.
• Resolve escalated guest complaints or issues promptly and effectively to maintain guest satisfaction and uphold the establishment’s reputation.
• Prepare beverages accurately according to recipes and company standards.
• Assess guests’ needs and preferences, offering tailored recommendations and maintaining a guest-focused, welcoming atmosphere at all times.
• Serve food and drinks professionally and courteously, always adhering to high standards.
• Maintain thorough knowledge of all menu items and confidently describe them to guests.
• Keep the bar counter clean and well-maintained to ensure guests feel comfortable and welcome.
• Accurately charge customers, promptly present bills, and handle payments in line with established procedures.
• Set up the bar each day according to standard procedures and par levels.
• Clean all designated areas following daily routines and hygiene protocols, both morning and evening.
• Promptly report any suspicious packages or items to management.
• Carry out any other reasonable tasks requested by management.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum educational qualification: completion of secondary school; higher academic credentials are an asset.
• Minimum of 2–3 years of bartending experience in a luxury hotel, resort, or upscale hospitality venue.
• Proven leadership experience in managing bar teams and coordinating service operations.
• Strong knowledge of classic and contemporary cocktails, spirits, wines, and beverage trends.
• Demonstrated ability to oversee bar inventory, par levels, and ordering procedures efficiently.
• Skilled in maintaining bar presentation, cleanliness, and compliance with hygiene and safety standards.
• Excellent customer service focus and interpersonal communication skills.
• Strong organizational and multitasking abilities in high-pressure environments.
• Proficient in POS systems and handling cash or card transactions.
• Formal bartending certification or relevant hospitality training is preferred.
• Fluency in English is essential; additional language skills are an asset.
• Flexible with work schedules and able to lead shifts based on business needs.
• Positive attitude, strong work ethic, and team-oriented mindset.

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.