Head Bartender

Accor; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a skilled bartender to join their dynamic team at a luxury hotel. This exciting role involves providing exceptional service to guests, crafting cocktails, and ensuring a vibrant bar atmosphere. With a focus on guest satisfaction, you will manage bar operations efficiently while maintaining high standards of cleanliness and organization. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity offers a chance to showcase your skills in a prestigious setting.

Qualifications

• Must have previous bar operation experience and detailed bar knowledge.
• Strong verbal and written communication skills in English are essential.

Responsibilities

• Ensure all details of service are performed properly for every guest.
• Greet regular guests by name and serve their preferences accordingly.
• Maintain complete knowledge of all F&B services and hotel features.

Skills

Bar operation experience

Customer service

Attention to detail

Multitasking

Communication skills

Education

High School Diploma

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments, and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

A wondrous and striking landmark in Downtown District, designed by the award-winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Responsibilities

• Read daily events to be aware of any VIP arrivals.
• Must have a complete working knowledge of bar items, ingredients, and preparation.
• Ensure all details of service are performed properly for every guest.
• Understand and adhere to Food & Beverage Department Standard Operating Procedures.
• Change ashtrays, serve cigarettes, and wipe down the bar area.
• Carry trays, bus, and reset tables with linen, china, glass, and silverware.
• Ascertain guest satisfaction and handle any problems that may arise, informing a manager of the issue and how it was resolved.
• Greet regular guests by name when possible, noting and serving their preferences accordingly.
• Professionally set up the bar at the start of each shift, including liquor, ice, glassware, juices, and garnishes.
• Process drink orders in proper calling order from guests directly and from service staff, checking for correct orders and managing billing efficiently.
• Make cocktails according to the Hotel’s standard beverage manual.
• Receive and check liquor against previous shift’s requisitions.
• Limit problems and liability related to customers' excessive drinking.
• Serve snacks or food items to customers seated at the bar.
• Organize requisitions, pick up, and verify F&B items used in the bar areas.
• Ensure the bar is fully stocked and all side opening and closing duties are completed.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to create attractive displays.
• Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware.
• Manage security in the work area, and do not leave the bar unless properly relieved.
• Assist with cleanup, including mopping floors, removing cans and bottles, and general cleaning.
• Maintain complete knowledge of all F&B services, outlets, and hotel features.
• Handle cash following established accounting procedures.

Qualifications

• High School Diploma or equivalent required.
• Previous bar operation experience is a must.
• At least two years in a public contact position, preferably in an upscale or lifestyle brand hotel with detailed bar knowledge.
• Previous public contact and/or cashiering experience.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment, and pay high attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive relationships with other employees and departments.
• Ability to work independently and promote teamwork.