Head Bartender

Fairmont Hotels & Resorts; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Bar Attendant to join their team. This role involves providing exceptional service to guests, ensuring a well-stocked and organized bar area, and adhering to high standards of beverage preparation. Ideal candidates will have a strong background in bar operations and customer service, with the ability to multitask in a fast-paced environment. Join a vibrant team in a luxury setting where your contributions will enhance the guest experience and create memorable moments.

Qualifications

• Must have previous bar operation experience.
• Strong verbal and written communication skills in English.

Responsibilities

• Ensure all details of service are performed properly for every guest.
• Maintain a neat and tidy bar area at all times.
• Process drink orders efficiently and manage billing.

Skills

Bar operation knowledge

Customer service

Multitasking

Attention to detail

Cash handling

Communication skills

Education

High School Diploma

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units,with254 uniquely designed hotelrooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors,SLS Dubaiisone of the tallest hotelsand residences in the region.

Awondrous and strikinglandmark in Downtown District, designed by theaward- winning architects Aedasandinterior designer Paul Bishop,the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Job Description

• Read daily events to be aware of any VIP arrivals.
• Must have a complete working knowledge of bar items, ingredients and preparation
• Ensure all details of service are performed properly for every guest
• To understand and adhere to Food & Beverage Department Standard Operating Procedures
• Change ashtrays, serve cigarettes and wipe down bar area
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• When possible greet regular guests by name and note and serve preferences accordingly
• Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes
• Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently
• Make all cocktails in accordance with Hotel’s standard beverage manual
• Receive and check liquor against previous shift’s requisitions
• Attempt to limit problems and liability related to customers' excessive drinking
• Serve snacks or food items to customers seated at the bar
• Organize requisition, pick up and verification for F&B items used in the bar areas
• Ensure that the bar is fully stocked and all side opening and closing duties are completed
• Slice and pit fruit for garnishing drinks
• Arrange bottles and glasses to make attractive displays
• Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware
• Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague
• Assist with cleanup – mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins
• Maintain complete knowledge of al F&B services, outlets, hotel services/features
• Able to handle cash following established and proper Accounting procedures

Qualifications

• High School Diploma or equivalent required
• Previous Bar operation is must
• Two years in a public contact position, preferably in an upscale or lifestyle brand hotel with detailed bar knowledge
• Previous public contact and/or cashiering experience
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast paced environment and have a high level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork