Head Bartender

21c Museum Hotels; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Bar Attendant for their luxury hotel in Dubai. This role involves ensuring exceptional service and maintaining a well-stocked bar while engaging with guests to create a memorable experience. The ideal candidate will thrive in a fast-paced environment, showcasing their expertise in bar operations and customer service. If you have a passion for hospitality and a flair for mixology, this position offers a fantastic opportunity to be part of a vibrant team in one of Dubai's most iconic hotels.

Qualifications

• Previous experience in bar operations is mandatory.
• Ability to multitask in a fast-paced environment with high attention to detail.

Responsibilities

• Maintain comprehensive knowledge of bar items and preparation methods.
• Ensure all service details are executed properly for every guest.
• Greet regular guests by name and note their preferences.

Skills

Bar Operations

Customer Service

Multitasking

Communication Skills

Education

High School Diploma

Job description

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel belonging to Ennismore under the wider Accor group umbrella.

Boasting 946 units, including 254 uniquely designed hotel rooms, 321 hotel apartments, and 371 branded residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

An awe-inspiring and striking landmark in Downtown Dubai, designed by award-winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a captivating cabinet of curiosities that continually delights visitors.

Job Responsibilities

• Read daily events to stay informed of any VIP arrivals.
• Maintain comprehensive knowledge of bar items, ingredients, and preparation methods.
• Ensure all service details are executed properly for every guest.
• Understand and adhere to Food & Beverage Department Standard Operating Procedures.
• Change ashtrays, serve cigarettes, and clean the bar area.
• Carry trays, bus, and reset tables with linen, china, glassware, and silverware.
• Ascertain guest satisfaction and address any issues, informing a manager of the problem and resolution.
• Greet regular guests by name when possible and note their preferences.
• Set up the bar professionally at opening, including liquor, ice, glassware, juices, and garnishes.
• Process drink orders accurately from guests and service staff, ensuring correct orders and efficient billing.
• Prepare cocktails according to the hotel’s standard beverage manual.
• Receive and verify liquor against previous shift requisitions.
• Attempt to minimize problems related to excessive drinking.
• Serve snacks or food items to customers at the bar.
• Organize requisitions, pick-up, and verification of F&B items used in the bar.
• Ensure the bar is fully stocked and all opening and closing duties are completed.
• Slice and pit fruits for garnishing drinks.
• Arrange bottles and glasses attractively.
• Keep the bar area clean and tidy at all times.
• Manage security in the work area and remain at the bar unless properly relieved.
• Assist with cleaning duties, including mopping floors and removing cans, bottles, and ice.
• Maintain comprehensive knowledge of all F&B services, outlets, and hotel features.
• Handle cash transactions following established accounting procedures.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in bar operations is mandatory.
• At least two years in a public contact role, preferably in an upscale or lifestyle hotel with detailed bar knowledge.
• Experience in public contact and/or cashiering preferred.
• Possess a gracious, friendly, and fun demeanor.
• Ability to multitask in a fast-paced environment with high attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive working relationships with colleagues and departments.
• Ability to work independently and foster teamwork.