HC Associate (UAE National)

PwC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

PwC is seeking an HR Operations professional to manage employee lifecycle processes and ensure smooth HR operations. The role involves serving as a primary contact for HR inquiries, addressing complex business issues, and contributing to team success in a fast-paced environment.

Qualifications

• Degree in Human Resources or a related field is required.
• Experience in HR operations is preferred.

Responsibilities

• Manage employee lifecycle processes including onboarding and offboarding.
• Serve as primary HR contact for inquiries and escalations.
• Ensure compliance with labor laws and HR protocols.

Skills

Accepting Feedback

Active Listening

Communication

Conflict Resolution

Employee Engagement Strategies

HR Software

HR Policies

Education

Degree in Human Resources or related field

Job description

Summary

At PwC, our people in people operations focus on managing the entire employee lifecycle and day-to-day operational tasks related to employee management. This includes activities such as onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws, and handling employee inquiries. These individuals ensure HR processes and systems run smoothly to support our workforce effectively.

Human resource operations at PwC involve executing HR transactions and administrative activities across all HR areas. You will serve as a primary HR contact for resolving, escalating, or routing inquiries according to HR protocols and guidelines. You will also be part of a team that addresses complex business issues from strategy to execution.

Driven by curiosity, you are reliable and a team contributor. In our fast-paced environment, you adapt to working with diverse clients and team members, each presenting unique challenges. Every experience offers an opportunity to learn and grow. You are expected to take ownership and deliver quality work that adds value for clients and contributes to team success. As you progress within the firm, you build your personal brand and open doors to further opportunities.

Skills, Knowledge, and Experience

To lead and deliver value at this level, you should be able to:

• Apply a learning mindset and take ownership of your development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits that sustain high performance and develop your potential.
• Actively listen, ask questions to ensure understanding, and clearly communicate ideas.
• Seek, reflect on, and act upon feedback.
• Gather information from various sources to analyze facts and identify patterns.
• Understand how the business operates and develop commercial awareness.
• Learn and apply professional and technical standards (e.g., PwC tax and audit guidance), uphold the firm's code of conduct, and maintain independence requirements.

Education

Degrees or fields of study required and preferred are to be specified.

Certifications

Details to be provided based on the role.

Skills

Required Skills include, but are not limited to: Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, HR Metrics, HR Policies, HR Service Delivery, HR Shared Services, HR Assistance, HR Management, Inclusion, and Intellectual Curiosity.