Hands-On IT & Network Lead

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 200,000 - 280,000; Full time

Job summary

HUMAN-AI-Z Nexus Technology in Dubai seeks an IT Executive to support, maintain, and troubleshoot the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. You will work hands-on with network configuration, security, and system maintenance to ensure smooth operations.

The role requires hands-on expertise in configuring MacBooks, routers, switches, firewalls, VPNs, and cloud environments, with a focus on reliability and rapid issue resolution.

Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT support, networking, and system administration.
• Hands-on experience with Mac Book configuration and troubleshooting.
• Strong knowledge of networking concepts, including LAN, WAN, VLANs, IP routing, VPNs, and firewalls.
• Experience with server management, database storage systems, and cloud environments.
• Knowledge of network security practices and troubleshooting methodologies.
• Ability to diagnose and resolve hardware, software, and network-related issues.
• Strong documentation, communication, and problem-solving skills.
• Ability to work independently and collaborate effectively with IT teams.

Responsibilities

• Hands-on experience in Mac Book configurations.
• Assist in the installation, configuration, and maintenance of networking hardware such as routers, switches, firewalls, and wireless access points.
• Troubleshoot network issues (e.g., connectivity, performance, security) and provide timely resolutions.
• Perform routine network monitoring and ensure network performance and availability meet company requirements.
• Help configure and maintain network devices such as VLANs, subnets, IP routing, and VPNs.
• Assist in the setup and maintenance of internal and external network systems, includinglocal area networks (LANs), wide area networks (WANs), and cloud-based networks.
• Configuration, troubleshooting, and management of database storage servers and cloud servers.
• Support network security efforts by assisting with firewall management, intrusion detection/prevention systems, and VPN configurations.
• Document network configurations, procedures, and troubleshooting steps.
• Participate in network performance optimization and capacity planning activities.
• Assist in the management of network access control and network traffic analysis.
• Provide support for end-users regardingnetwork-related issues, both in person and remotely.
• Collaborate with other IT teams to ensure seamless integration and operation of network-related systems.

Skills

Mac Book configuration

Networking fundamentals

Server administration

IT support

Firewall management

Documentation skills

Problem solving

Independent work

Education

Bachelor’s degree in IT/CS

Diploma in IT

Tools

Routers and switches

VPN configurations

Cloud platforms

Database storage

LAN/WAN

Job description

HUMAN-AI-Z Nexus Technology in Dubai seeks an IT Executive to support, maintain, and troubleshoot the company’s IT infrastructure, including network systems, servers, cloud platforms, and end-user support. You will work hands-on with network configuration, security, and system maintenance to ensure smooth operations.

The role requires hands-on expertise in configuring MacBooks, routers, switches, firewalls, VPNs, and cloud environments, with a focus on reliability and rapid issue resolution.