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Al-Futtaim Group is seeking a Handover Specialist to deliver engaging customer experiences with Electric Mobility vehicles in Dubai and Abu Dhabi. Candidates should have 2-3 years of experience in luxury automotive retail, excellent communication skills, and a customer-centric approach. This role involves vehicle preparation, conducting test drives, and supporting the sales team to ensure customer satisfaction.
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable it to grow and expand, responding to the changing needs of its customers within the societies in which it operates.
By upholding values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of its customers daily.
Additional responsibilities include vehicle preparation according to Polestar standards, customer-specific handovers, welcoming showroom visitors, completing mandatory training, and staying informed about competitors to counter customer arguments.
A major division of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive operates in 10 countries across the Middle East, Asia, and Africa. Its activities include distribution, manufacturing, leasing, and aftersales services. The company represents iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, RAM, and Electric Vehicles. Driven by a customer-centric approach, Al-Futtaim Automotive aims to lead in mobility solutions by providing world-class omni-channel experiences, offering a broad portfolio from passenger cars to industrial equipment. With a team of 9,000 members, the company fosters growth and talent development.