Guest Services Receptionist

RecruitLax; Abu Dhabi; Hybrid; AED 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible scheduling

Home office stipend

Growth opportunities

Job summary

RecruitLax is seeking a Guest Services Receptionist to warmly welcome guests, manage check-ins, respond to inquiries, and coordinate reservations or appointments with professional service.

The role focuses on delivering positive guest experiences, resolving requests efficiently, and maintaining accurate records to reflect well on the company’s hospitality standards.

Qualifications

• 0–1 year of experience in guest services, hospitality, or customer service.

Responsibilities

• Welcome and check in guests with warmth and professionalism
• Respond to guest inquiries and resolve requests promptly
• Coordinate reservations or appointments
• Provide information about services and amenities
• Maintain accurate guest records

Skills

Interpersonal skills

Customer service orientation

Problem-solving

Calm under pressure

Job description

Become the welcoming face of our team as a Guest Services Receptionist, focused on creating positive experiences for every guest and visitor. You'll manage check-ins, respond to inquiries, and coordinate reservations or appointments with a friendly, professional approach.

This role is a strong match for someone with a genuine interest in hospitality and service. You'll resolve guest requests, maintain accurate records, and help ensure every visitor interaction reflects positively on the company.

Responsibilities:

• Welcome and check in guests with warmth and professionalism
• Respond to guest inquiries and resolve requests promptly
• Coordinate reservations or appointments
• Provide information about services and amenities
• Maintain accurate guest records

Requirements:

• 0-1 years of experience in guest services, hospitality, or customer service
• Strong interpersonal and problem-solving skills
• Ability to stay calm and professional under pressure
• Flexible availability, including evenings/weekends if needed

Benefits:

• Health insurance
• Paid time off
• Flexible scheduling, including remote administrative tasks where applicable
• Home office stipend for hybrid duties
• Growth opportunities within guest services

Our company provides equal employment opportunities to all applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws.