Guest Service Officer -Front Office

Hyatt; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company seeks a Guest Service Officer to deliver exceptional service and ensure a smooth operation at the Reception in Dubai. Ideal candidates will possess a degree in Hospitality or Tourism and showcase strong communication skills, preferably in multiple languages, to enhance guest experiences.

Qualifications

• Excellent customer service skills are a must.
• Strong communication and interpersonal skills.
• Preferred: Arabic/Russian/German/French speaker.

Responsibilities

• Provide excellent and consistent service to customers.
• Contribute to the efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communication

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Arabic/Russian/German/French Speaker is preferred

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.