Guest Service Officer- Front Desk

Hyatt Hotels Corporation; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Guest Service Officer to enhance customer experience. This role is pivotal in delivering exceptional service and ensuring the efficient operation of the Reception within the Rooms Division. The ideal candidate will possess a diploma in Hospitality or Tourism Management and have a passion for customer service. Join a dynamic team where your contributions will significantly impact guest satisfaction and operational excellence.

Qualifications

• Diploma or qualification in Hospitality or Tourism Management is required.
• Knowledge about ISO 14001 is an added advantage.

Responsibilities

• Providing excellent and consistent service to customers.
• Contributing to the smooth operation of the Reception.

Skills

Customer Service

Hospitality Management

Education

Diploma in Hospitality or Tourism Management

Job description

Responsibilities

You will be responsible for providing an excellent and consistent level of service to your customers.

The Guest Service Officer contributes to the smooth and efficient operation of the Reception within the Rooms Division.

Qualifications

• Diploma or qualification in Hospitality or Tourism Management
• Knowledge about ISO 14001 is an added advantage.

Locations

Hotel Saint Augustine, Bunkhouse Hotels | Houston, TX, US

Wild Dunes Resort | Isle of Palms, SC, US

Hyatt Regency Portland Convention Center | Portland, Oregon, US