Guest Service Expert - F&B Experience

Westin Hotels & Resorts; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Service Expert to deliver exceptional hospitality as part of the Food & Beverage team. You will assist with table setup, interact with guests, coordinate with the kitchen, and ensure a seamless dining experience from arrival to departure.

The role emphasizes professional presentation, safety, and adherence to brand standards, with responsibilities including standing for extended periods and managing guest expectations in a fast-paced

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Set tables, interact with kitchen and guests, and deliver service with a guest-first approach.
• Maintain professional appearance and adhere to hotel policies while ensuring guest satisfaction.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or GED equivalent

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Service Expert to deliver exceptional hospitality as part of the Food & Beverage team. You will assist with table setup, interact with guests, coordinate with the kitchen, and ensure a seamless dining experience from arrival to departure.

The role emphasizes professional presentation, safety, and adherence to brand standards, with responsibilities including standing for extended periods and managing guest expectations in a fast-paced