F&B Guest Service Pro — Create Memorable Dining

Westin Hotels & Resorts; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Service Expert to deliver exceptional guest interactions, assist with dining services, and support the team in providing a memorable hospitality experience. You will engage with guests, uphold service standards, and contribute to a welcoming environment at the property.

The role requires a proactive, professional attitude, ability to stand and move for extended periods, and a commitment to guest satisfaction.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with requests and questions to ensure a positive dining experience.
• Set and clear tables, ensure proper cleanliness and presentation.
• Coordinate with kitchen and service staff to deliver timely service.
• Maintain safety and professional appearance, adhere to policies and procedures.

Skills

Guest Service

Customer Service

Communication

Teamwork

Education

High school diploma

Job description

Westin Hotels & Resorts in Dubai Marina is seeking a Guest Service Expert to deliver exceptional guest interactions, assist with dining services, and support the team in providing a memorable hospitality experience. You will engage with guests, uphold service standards, and contribute to a welcoming environment at the property.

The role requires a proactive, professional attitude, ability to stand and move for extended periods, and a commitment to guest satisfaction.