Guest Experience Specialist - Food & Beverage

W Hotels; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

W Hotels in Dubai Marina is seeking a Guest Service Expert to create memorable dining experiences. You will set tables, coordinate with the kitchen, and interact with guests to ensure outstanding service while maintaining professional appearance and environment.

The role emphasizes safety, policy adherence, and attentiveness to guest needs in a fast-paced hospitality setting, with on-site responsibilities and a strong team dynamic.

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: Less than 1 year related work experience.
• License or Certification: None.

Responsibilities

• Provide guest services with a focus on hospitality and memorable experiences.
• Set tables, coordinate with the kitchen, and assist guests during meals.
• Interact, serve, and ensure professional appearance and behavior.
• Maintain cleanliness and organization of work areas and supplies.

Skills

Customer service

Communication

Stamina

Attention to detail

Education

High school diploma or GED

Tools

POS system

Job description

W Hotels in Dubai Marina is seeking a Guest Service Expert to create memorable dining experiences. You will set tables, coordinate with the kitchen, and interact with guests to ensure outstanding service while maintaining professional appearance and environment.

The role emphasizes safety, policy adherence, and attentiveness to guest needs in a fast-paced hospitality setting, with on-site responsibilities and a strong team dynamic.