Guest Service Expert: Elevate the Dining Experience

Sheraton Hotels & Resorts; Sharjah; On-site; AED 28,000 - 39,000; Full time

Job summary

Sheraton Hotels & Resorts in Sharjah is seeking a Guest Service Expert to deliver warm hospitality, assist guests, and maintain a seamless dining experience. You will collaborate with kitchen staff, guide guests through menus, and ensure cleanliness and professional appearance throughout shifts.

The ideal candidate will have a high school diploma or GED and less than one year of related experience, with no supervisory responsibilities required.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: Less than 1 year related experience.
• Supervisory experience: No supervisory experience.
• License or certification: None

Responsibilities

• Set tables and assist guests to ensure a positive dining experience.
• Communicate with kitchen and other team members to coordinate orders and service.
• Greet guests, take orders accurately, and deliver meals and beverages.
• Maintain cleanliness and organization of service areas and dining spaces.
• Assist with menu reading and information for guests; follow safety and uniform standards.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Sharjah is seeking a Guest Service Expert to deliver warm hospitality, assist guests, and maintain a seamless dining experience. You will collaborate with kitchen staff, guide guests through menus, and ensure cleanliness and professional appearance throughout shifts.

The ideal candidate will have a high school diploma or GED and less than one year of related experience, with no supervisory responsibilities required.