Guest Service Agent

Dusit International; United Arab Emirates; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Guest Service Agent in the United Arab Emirates. The ideal candidate will have strong communication skills and experience in guest services, ensuring a high level of customer satisfaction. Responsibilities include greeting guests, managing reservations, and coordinating with various departments to enhance the guest experience. This role encourages female applicants to promote team diversity.

Qualifications

• 2 to 5 years of experience in hospitality.
• Female candidates encouraged for team diversity.

Responsibilities

• Greet and assist guests professionally.
• Handle reservations and ensure guest satisfaction.
• Process check-ins, check-outs, and billing details.

Skills

Guest service

Customer Service

Communication

Education

Graduate

Tools

Opera

Job description

Job Title: Guest Service Agent

Location: United Arab Emirates

Experience: 2 to 5 years

Education: Graduate

Job Description

1. Responsibilities:
2. Greet and assist guests professionally
3. Handle reservations and requests using Opera
4. Ensure guest satisfaction and coordinate with other departments
5. Process check-ins, check-outs, and billing details
6. Qualifications:
7. Female candidates are encouraged to apply for team diversity
8. Experience with Opera preferred
9. Strong communication and customer service skills
10. Professional appearance and demeanor

Additional Information

Vacancy: 1

Job Function: Hospitality / Medicare / Account Management

Skillset: Guest service, Customer Service

Preferred Jobseekers: From any GCC country

Company Industry

• Consulting
• Management Consulting
• Advisory Services

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Guest Service Agent

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