Guest Service Agent

Hospitality / Medicare / Account Management

Skillset:

Guest service, Customer Service

Jobseekers from any country

Key Responsibilities:

1. Greet and welcome guests warmly upon arrival
2. Handle check-in and check-out procedures efficiently
3. Respond to guest inquiries, requests, and complaints in a timely manner
4. Coordinate with housekeeping and other departments to ensure guest satisfaction
5. Maintain accurate guest records and process payments
6. Promote hotel services and facilities to enhance the guest experience

Qualifications:

1. Relevant experience in the respective field is preferred
2. Strong communication and interpersonal skills
3. A commitment to providing excellent service

Company Industry:

• Hotels
• Hospitality

Department / Functional Area:

• Helpdesk
• Customer Service
• Telecalling

Keywords:

• Guest Service Agent