Guest Service Agent

AccorHotel; Sharjah; On-site; AED 60,000 - 80,000; Full time

Job summary

Accor Guest Service Agent role focuses on providing a high level of customer-focused service and creating positive, memorable experiences for every guest. You will maintain an approachable, professional demeanor and communicate effectively across all guest interactions.

The ideal candidate has Front Office experience in a hotel, at least three years, strong interpersonal and problem-solving abilities, and proficiency with Opera.

Qualifications

• 3 years of experience in the Front Office Department within a hotel.
• Strong interpersonal and problem-solving abilities.
• Computer literate and familiar with Opera.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Provide high level customer-focused service to guests.
• Deliver a positive and memorable guest experience.

Skills

Front Office Experience

Customer Service

Communication Skills

Multitasking

Tools

Opera PMS

Job description

As a Guest Service Agent you will be responsible for providing a high level of customer focused service. Your objective is to deliver a positive and memorable experiences to all our guests. You should display an approachable and professional demeanour with a blend of excellent communication to all guest interaction.

Qualifications :

• Previous experiences in the Front Office Department within a hotel.
• 3 years of experience in the Front Office Department within a hotel.
• Strong interpersonal and problem-solving abilities.
• Computer literate and previous experiences with Opera.
• Ability to handle multiple tasks simultaneously.

Additional Information :

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time